However for Rae, the issue goes further than just the subway.
Accessibility for wheelchair users on other forms of transport such as buses is also a pressing concern.
Rae says they only catch a bus “occasionally” and only if “every other option isn’t available”.
Bus companies such as First have dedicated wheelchair spaces on the bus but these spaces can also be used for prams.
For a wheelchair user like Rae these spaces aren’t always available, for example if another wheelchair user or a pram is on the bus, there is no space.
Rae says: “If I’m on my own at a bus stop, buses often just drive past even when I’ve put my hand out.
“They park really far away and then don’t get the ramp out, but let all the other able-bodied people on.”
“It’s more of a systemic issue rather than a one-off situation.”
“I can’t rely on them anymore.”