Speaking from their home in Wimbledon surrounded by photos of their daughter, Nuria’s parents told the BBC they hoped the IOPC investigation would shed light on how the Met had “failed” them.
Nuria’s mother, Smera Chohan, said she was emotional and angry and wanted to know why such a terrible incident had not merited a “competent and thorough investigation”.
“I hope the IOPC will cover that,” she said.
“I really want to understand why I have been treated so cruelly, unfairly and in an inhumane way.
“I would like the keepers of law, of the system, to come and tell me.”
Chohan, who is now facing her fifth surgery on her legs after she was injured in the same incident on the school lawn, said she wanted to know when a decision would be made.
“I am not asking for any favouritism, any leeway or any sympathy.
“I’m just saying ‘do it right’. It’s been left hanging for three years and that isn’t right.”
They still feel they face a lack of answers from prosecutors.
Sajjad Butt, Nuria’s father, said: “We are deeply concerned – the CPS has left us in the dark.
“As the organisation that is supposed to move towards justice for victims, it seems rather unwilling to engage with victims.
“The last time we were treated unfairly, we know that now, and we’re concerned that that’s going to happen again.
“The system is broken – the system is supposed to protect victims and we are not protected. We have been left out in the cold.”
Prosecutors contacted the family to arrange a meeting a few hours after the BBC approached them for a response. The families had, at the weekend, requested such a meeting.