Frank Krzyzanowski was “fuming” after treating his family
11:50, 08 Aug 2025Updated 13:42, 08 Aug 2025
Frank, Asya and baby Adrian
Children were reportedly “in tears” after a dad bought four ice cream cones. Frank Krzyzanowski bought the sweet treats for himself, his partner Asya, 30, daughter Aneta, 16, and sons Frank Jr, eight, and nine-month-old Adrian.
The 38-year-old said he ordered “standard 99 cones” which came with a flake and some sauce but Frank was gobsmacked when he claimed he was charged £18 at Royd Ices ice cream van in a Burnley park. He says that some of the children were in tears when their parents said they couldn’t afford to buy them an ice cream.
Frank said: “The amount of kids crying because parents refuse to get ripped off is not beneficial to the park or its guests, families are being charged up to £4.50 for a basic cone.
“It’s extortionate for a public park especially when cash is refused as it’s card only, so kids with pocket money can’t even buy one.
Frank Krzyzanowski was fuming after buying ice creams for his family
“It’s embarrassing seeing kids cry because parents can’t justify paying £15 to £18 for a round of ice creams.
“I ordered four standard 99 cones with a flake and sauce. It wasn’t until the card machine flashed up the total that I realised how steep the price was. My heart sank. I was too embarrassed to say anything, with my kids already holding the cone, so I just paid, but inside I was fuming.
“It wasn’t about the money, it was the principle.
“You feel trapped. You’re standing there with your children, the ice creams are already made, and suddenly you’re cornered into paying extortionate prices in a public park.
“It’s humiliating and feels like you’re being taken advantage of.”
Frank Krzyzanowski with his sons Frank Jr, eight, and nine-month-old Adrian
Frank claims that there was a price list on the van but it was so small he didn’t notice it.
He said: “It’s still ridiculous. Local families are being exploited in a cost of living crisis. The park’s cafe doesn’t sell ice creams so there are no cheaper options. There was only a small A4 sign with prices.”
A spokesperson for Royd Ices said: “We are already aware of this complaint and have been in contact with the local authority.
“We are very aware of the social and economic impact on the public at this moment in time. At this location we offer a wide and varied range of products available to suit a range of budgets.
“Transparency is key to our retail operations and like many other retail outlets our prices are on display at the serving counter/display cabinet.
“Burnley Borough Council have a very strict consumer pricing policy which is very fair to the general public, which we completely adhere to.”