A user on X wrote: “@virginmedia What on earth is happening with your “service” this morning? Internet keeps going down, TV with massive picture breakup, your app “service” status doesn’t work, it won’t let me sign in to the app and a half hour wait, so far, just to speak to someone!”
In response to the user, a spokesperson for Virgin Media wrote: “Hi Phil, sorry about the disruption. We’re aware of the issue and our engineers are investigating.”