Not enough water for showers in estate in Hertfordshire, resident sayspublished at 16:50 BST
16:50 BST
Sadaf Maruf
BBC Your Voice
Image caption,
Paige and partner Wayne, from Hertfordshire
An estate of 2000 homes in Hertfordshire has been left without sustainable water as temperatures rise to 34C degrees in the area.
Paige Durham from Bishop’s Stortford contacted BBC Your Voice, along with several other residents.
“Only one water tanker has been provided for all the homes on our estate,” she says. “Vulnerable customers on the priority register have been left without water with no extra offer of help, just told there is a tanker, so that’s fine.”
Paige, who has lived on the estate for six years, says they have had problems with water since 6 July. One of her two children is autistic and she says she is regarded as a priority case.
“There hasn’t even been enough to fill my children’s water bottles up for school. Not even enough to shower my children. On one of the hottest weeks of the year it is honestly outrageous,” she says.
The water company that supplies the estate, Independent Water Networks Ltd, says it appreciates how difficult this situation has been for its customers – with just over 1300 impacted.
In a statement, the company apologises and says “significantly less water has been available from the upstream network operated by Affinity Water, which supplies our local network”.
“We remain in constant contact with Affinity Water and will continue doing everything possible to minimise disruption until normal supplies are restored.”
Affinity Water has been reviewing low water pressure in the area, its website says, adding that its teams “continue to monitor the network and actively manage supplies across the affected area”.
