In the South East, satisfaction with the management of roadworks in the region improved, rising from 42% to 52%.
Satisfaction with road surface was 70%, in line with the national average, while road users in the region rated feeling safe at 81%.
“This year’s results show a significant improvement for road users in the South East, with overall satisfaction having risen sharply,” said Collins.
“The results also show where more work is needed, and, as National Highways prepares for a major programme of renewals, it has an opportunity to build on what’s working well and keep disruption to a minimum.”
A National Highways spokesperson said: “We manage our roads to ensure the highest levels of safety while minimising disruption to drivers.
“The survey results show our work to improve road conditions and incident response times have had a positive impact for drivers.
“When roads are well maintained, businesses and communities feel the benefit, and we are committed to tackling an ageing network head-on to keep the country moving and give drivers better experiences.”
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