Crompton View Surgery has retained its overall Good rating following a focused assessment by the Care Quality Commission (CQC), with inspectors highlighting the quality of care, patient access and leadership at the practice.
The findings were backed up by the latest National GP Patient Survey, which showed 89 per cent of patients rated the practice as good, compared with a national average of 75 per cent.
Meanwhile, 82 per cent said they waited about the right amount of time for their last appointment, well above the national average of 67 per cent.
Inspectors visited the surgery in May as part of a focused assessment and found staff provided safe, effective and compassionate care.
Dr Nathan Goldrick said: “We’re delighted that the quality of care provided by our team has been recognised by both the CQC and our patients.
“The CQC findings reflect the hard work, professionalism and dedication of everyone at Crompton View Surgery, from our reception and administrative staff to our nurses and GPs.
“It’s especially pleasing that the positive CQC assessment is matched by the results of the national GP Patient Survey.
“While we’re proud of this recognition, we won’t become complacent. We’ll continue listening to our patients and working hard to provide the highest standard of care for our local community.”
The report also praised the practice for maintaining clean facilities, employing enough suitably qualified staff and ensuring patients could access care when they needed it.
The surgery cares for around 5,950 patients and was also recognised for helping people beyond their medical needs through its Health Improvement Practitioners, who support patients with issues including loneliness, housing, employment and finances.
The CQC said staff treated patients with kindness, empathy and compassion, while leaders had created a clear vision for the practice and effective systems to ensure high standards of care.
Inspectors also noted the surgery had extended its opening hours and made adjustments to improve access for patients with additional needs.
Although the report found cervical screening uptake remained below the national target, inspectors said the practice was working to improve participation by educating patients and encouraging more women to attend appointments.
The practice was also praised for promoting equality and inclusion. Inspectors highlighted its Pride in Practice Gold Award for excellence in LGBTQ+ healthcare and the steps taken to tailor appointments for vulnerable patients.