Joan Lightning, 63, said it was “ridiculous” and the water had been “streaming down there for so long it has algae in it”.
“There have been leaks on and off for years on Manton Lane,” she added.
Jones said people were “resigned” to the long-running problem and “attempts have been made to solve it, but they have clearly failed”.
Smith said: “It seems pointless to keep repairing it when it just fails somewhere else.”
He wants Anglian Water to “not lecture us about saving water when they are pouring it down the drain”.
“They are charging a lot of money for services, and our bills are going up – is this what we are paying for?” he asked.