The results are based on feedback from the GP Patient Survey
05:00, 19 Jul 2025Updated 09:19, 19 Jul 2025
Survey data is behind the list
The best and worst GP surgeries in the Bristol area have been named based on the results of a national patient survey. More than 2.7 million people took part in this year’s GP Patient Survey, which finds out how people feel about their GP practice.
The majority of people seem happy with the service offered, with 75% nationally rating the overall experience as either ”very good” or “fairly good”.
Only 7% said “fairly poor” and 5% said “very poor”. You can find out how your surgery was rated in our interactive map below.
The overwhelming majority of patients surveyed (93%) said that they had confidence and trust in their GP. Some 86% say their GP treats them with care and concern, and 87% say their GP listens to them.
GP practices didn’t fare as well though when it comes to being contacted. Only just over half (53%) of those surveyed said that contacting their GP was easy.
Satisfaction varies across practices. Simply enter the name of your GP surgery in the search box and select it from the dropdown to see how yours performed, or you can scroll down to view the top 10 and bottom 10 from the Bristol area.
Heywood Family Practice in Pill had the best rating with an impressive near-perfect score of 98%, based on 117 responses (a response rate of 42%). It was followed by Tyntesfield Medical Group in Nailsea in second place with 93%, then Pembroke Road Surgery in Clifton with 92%.
Heywood Surgery in Pill came out top(Image: Google Maps)
Gloucester Road Medical Centre and Stockwood Medical Centre, joint with Winscombe Surgery, made up the top five. All of them received a score of 90% or more.
A list of the best-rated GPs in the Bristol area according to patient feedback(Image: Reach Data Unit)
At the other end of the table, Emersons Green Medical Centre was ranked the lowest in the Bristol area, with only 32% of patients who responded saying they felt the service was good overall. That was based on 112 responses, a rate of 29%.
Next was Montpelier Health Centre, with 45%. However that was based on a lower response rate of 17%, with only 99 replies.
The only other GP surgery to score below 50% was The Armada Family Practice in Whitchurch, which received 46%.
A list of the worst-rated GPs in the Bristol area according to patient feedback(Image: Reach Data Unit)
Nationally, four practices achieved a “good” overall score of 100% – Royal Hospital Chelsea, Wraysdale House Surgery in Coniston, Kenneth Macrae Med Centre in St. Helens, and New Ottershaw Surgery in Chertsey, Surrey.
England’s lowest-scoring practice had less than a quarter of its patients surveyed rating it as “good.” Only 23% of surveyed patients at Medicus Select Care in Enfield gave the practice a good score.
According to the NHS website, the practice is no longer accepting new patients and is permanently closed according to Google.
These figures aren’t always based on a large sample size, however. At Compass Medical Practice, for example, the scores are based on 39 responses, which is just 11% of the practice’s patients who were asked to participate in the survey.
Top 10
Bottom 10