US software giant Epic has confirmed that it will integrate a range of AI tools into its electronic patient record (EPR) solution, including clinical documentation for doctors.
Speaking at the annual Users Group Meeting in Wisconsin, US on 19 August 2025, chief executive Judy Faulkner said that the firm is working on more than 160 AI projects.
A spokesperson for Epic told Digital Health News: “Epic’s native AI charting is being developed, and we anticipate that it will be ready for limited use by early next year.
“Epic is doing the listening, using Haiku and Canto.
“Microsoft supplies Epic with Dragon Ambient AI technology– transcription and diarization, as well as important note components.
“Epic then takes all of that to create the final note and visit documentation.”
They added that Epic customers will still be able to use “other third parties to do ambient AI as they do today”.
Haiku is Epic’s iPhone and Android app which provides its EPR users with real-time access to clinical information and patient data, while Canto is its iPad app.
The company posted a video on 6 August 2025, which demonstrated its AI charting capabilities, which uses software to automatically fill in parts of a patient’s EPR, reducing clinician time spent on documentation, administrative work, and chart navigation.
Other AI features Epic plans to launch in 2026 include a discharge planning agent, patient-reported outcomes insights, pre-surgical risk calculator, a MyChart virtual assistant, patient-facing imaging results overview and a patient flow agent.
The use of AI scribing technology is a key part of the NHS 10 year health plan, published on 3 July 2025, and government guidance, published in April 2025, encourages NHS clinicians to use generative AI to transcribe patient consultations.
Accurx and Tandem Health announced in April 2025 that they have launched an AI scribing tool across the NHS that transcribes, summarises and codes patient consultations into a trust’s clinical record.
Commenting on Epic’s announcement, Dr Ian Robertson, director at Tandem UK, told Digital Health News: “Great to see that Epic is validating the importance of AI in healthcare, showing how vital these technological developments will be over the coming years.
“We’re excited about the positive reception and rapid uptake we’ve seen, and recognise the importance of IT system providers continuing to enable a best-of-breed environment where the end users can select the best product for each of their needs.”
Epic’s news comes as its main rival, Oracle Health launched a next-gen EPR solution with AI and voice capabilities in August 2025, which is available for ambulatory providers in the US, pending regulatory approval.
A report from Future Health Intelligence, published in May 2025, found that Oracle Health remains the UK’s EPR market leader among NHS acute trusts, increasing its market share to 25% between January 2024 and March 2025, an increase of 1.4% from the previous year.
Epic saw the biggest gain, rising by 3.5% to 9.7% of the NHS acute trust market.