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Browsing Tag

customer service

18 posts
EEntrepreneurship
Parloa founders Stefan Ostwald & Malte Kosub (CEO)
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Parloa triples its valuation in 8 months to $3B with $350M raise

  • January 19, 2026
Berlin-based Parloa has raised $350 million in Series D funding from existing investors, valuing the six-year-old customer service…
BBusiness
Daily Mirror
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Morrisons shoppers to notice major change in 497 stores from early 2026

  • January 2, 2026
The supermarket chain will be the first major UK supermarket group to implement technology throughout its shopsIt’s the…
MMobile
How to see if you are owed money in Google Play $700 million settlement
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How to see if you are owed money in Google Play $700 million settlement

  • December 26, 2025
Google faces a new antitrust trial after ruling declaring search engine a monopoly One month after a judge…
AArtificial intelligence
Eurostar recently revealed plans to launch a direct service between London, Germany and Switzerland for the first time.
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Eurostar’s new AI chatbot left customers exposed

  • December 22, 2025
Monday 22 December 2025 7:12 am  |  Updated:  Monday 22 December 2025 7:18 am Share Facebook Share on Facebook…
HHealthcare
Daily Mirror
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Boots gives prescription customers ’24 hours’ alert ‘from today’

  • December 20, 2025
The high street pharmacy chain said failure to take action means ‘delivery can’t be guaranteed before Christmas’ 13:05,…
AArtificial intelligence
PolyAI Raises $86 Million As Fight To Answer Calls With AI Heats Up
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PolyAI Raises $86 Million As Fight To Answer Calls With AI Heats Up

  • December 16, 2025
PolyAI cofounder and CEO Nikola Mrksic has raised $86 million at a $750 million to grow the voice…
AArtificial intelligence
Amazon Demands Perplexity Stop AI Tool From Making Purchases
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Amazon Demands Perplexity Stop AI Tool From Making Purchases

  • November 4, 2025
Amazon.com Inc. has sent a cease-and-desist letter to Perplexity AI Inc. demanding that the artificial intelligence search startup…
GGadgets
These Apple Watch Series 5 models can be picked up for £89 at Wowcher.
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Apple slashes £200 smart watch to £89 in early Black Friday sale

  • November 3, 2025
Right now shoppers can save a huge chunk of money on an Apple Watch in an early Black…
IInternet
AT&T Adds More Mobile, Internet Subscribers Due to Promos - Bloomberg.com
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AT&T Adds More Mobile, Internet Subscribers Due to Promos – Bloomberg.com

  • October 22, 2025
AT&T Adds More Mobile, Internet Subscribers Due to Promos  Bloomberg.comAT&T’s CEO says convergence is key for Ma Bell  Fierce NetworkAT&T…
BBusiness
Ipso logo
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TUI ‘abandons’ dad and daughter after plane crash in ‘absolutely shocking’ holiday hell

  • October 5, 2025
Holiday-maker Jason Hall was heading home after a nine-day break in Cyprus with his 13-year-old daughter when they…
MMarkets
Driving on asphalt road through the hills at autumn.
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What’s Next After Customer Service?

  • September 30, 2025
The Gist Beyond customer service. Voice AI is already embedded in daily life, with new applications set to…
EEntrepreneurship
Two-Thirds of Small Businesses Are Already Using AI — Here's How to Get Even More Out of It
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Two-Thirds of Small Businesses Are Already Using AI — Here’s How to Get Even More Out of It

  • September 12, 2025
Opinions expressed by Entrepreneur contributors are their own. Every day, business owners encounter large and small decisions that…
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