{"id":114309,"date":"2025-09-04T15:51:08","date_gmt":"2025-09-04T15:51:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/114309\/"},"modified":"2025-09-04T15:51:08","modified_gmt":"2025-09-04T15:51:08","slug":"why-ai-is-coming-for-your-vinted-profits","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/114309\/","title":{"rendered":"Why AI is coming for your Vinted profits"},"content":{"rendered":"<p>When Mike Winnet accepted a \u00a370 offer for an unsued Lacoste hoodie and shorts set on the resale app Vinted, he thought it was another ordinary sale. Little did he know that he was about to become a victim of a new AI scam.<\/p>\n<p>The buyer claimed that the item was damaged, submitting a single close-up photo of what looked like a hole in the fabric. The problem, Winnet said, was that the image wasn\u2019t of his clothes at all. <\/p>\n<p>\u201cIt looks AI-generated, and my item was in perfect condition,\u201d he said. \u201cThe material looked off and the photo looked fake. But Vinted refunded the buyer instantly, without asking for more proof, and they didn\u2019t make him return the goods.\u201d<\/p>\n<p>The buyer promptly blocked Winnet and deleted his account. \u201cNow he has a brand new Lacoste co-ord and his money back,\u201d he said. \u201cIt\u2019s theft \u2014 and Vinted\u2019s processes are allowing it to happen.\u201d<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Winnet, 41, who runs a marketing business, was out of pocket despite nearly a month of back-and-forth with Vinted. After The Times contacted the company for comment, Vinted refunded him.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Winnet posted his experience on LinkedIn this month and had nearly 700 comments from others sharing similar experiences. <\/p>\n<p>How does the scam work?<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">The fraud hinges on creating fake images of flaws on clothing \u2014 tears, stains, holes \u2014 which are convincing enough to pass Vinted\u2019s buyer-protection checks. Sellers have said the platform often sides with buyers, refunding them on the strength of a single photo while letting them keep the goods.<\/p>\n<p><img decoding=\"async\" alt=\"Close-up of a hole in a purple sweater.\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2025\/09\/\/38151794-145b-4612-bce0-ee567c77912c.jpg\" class=\"responsive-sc-1nnon4d-0 bAbKns\"\/><\/p>\n<p>The images used are often close-up photos, making it hard to tell if they are of the correct item<\/p>\n<p>ALAMY<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u201cIt\u2019s worse now than it\u2019s ever been,\u201d said Winnet, who has sold about 50 to 60 higher-end items on the app over the past two years. <\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Martyn James, a consumer campaigner, said: \u201cWell over half the complaints I hear about Vinted come from sellers who feel that some unscrupulous customers and fraudsters are gaming the system to get refunds.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u201cRefunds should not be given unless items are returned. Sellers should always be given a chance to prove that the item was as described \u2014 which is so easy to do, because there will be photos from before the sale.\u201d<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u2022 <a href=\"https:\/\/www.thetimes.com\/article\/i-warned-amazon-about-a-scammer-then-it-sent-them-my-10000-glcqt5nq0\" class=\"link__RespLink-sc-1ocvixa-0 csWvlP\" rel=\"nofollow noopener\" target=\"_blank\">I warned Amazon about a scammer \u2014 then it sent them my \u00a310,000<\/a><\/p>\n<p>Scammers on Airbnb too<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">The problem is not limited to fashion resale. In August The Guardian reported that a London-based academic was accused by an Airbnb host in New York of causing more than \u00a312,000 worth of damage, including allegedly cracking a coffee table, staining a mattress and breaking appliances. <\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">The host supplied photographs that the guest said had been digitally manipulated, pointing to inconsistencies between images of the same table. Despite her appeals and testimony from someone who had been with her at checkout, Airbnb initially ruled against the guest and ordered her to pay the host \u00a35,314. <\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">After she challenged the decision, and five days after The Guardian contacted Airbnb, the lettings platform credited her account with \u00a3500, later offered her \u00a3854, and finally refunded her the full cost of her booking \u2014 almost \u00a34,300 \u2014 while also removing the negative review that the host had left on her profile. <\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u2022 <a href=\"https:\/\/www.thetimes.com\/article\/natwest-fake-hotel-xb6z5rs6t\" class=\"link__RespLink-sc-1ocvixa-0 csWvlP\" rel=\"nofollow noopener\" target=\"_blank\">NatWest let fake hotel take \u00a31.7k even though I declined the payment<\/a><\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Airbnb apologised and said it had launched a review of how the case was handled. The company said: \u201cWe take damage claims seriously \u2014 our specialist team reviews all available evidence to reach proportionate outcomes for both parties, and to help ensure a fair approach, decisions can be appealed.\u201d<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">James said that scams were becoming systemic across the sharing economy. \u201cFraud is everywhere at the moment and online platforms are particularly vulnerable. We\u2019re hearing from Trading Standards that this is also peak season for fake rental listings targeting students,\u201d he said. <\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u201cPlatforms are obliged to run proper dispute resolution schemes and consider evidence from both sides \u2014 but too often, the safeguards simply aren\u2019t there.\u201d<\/p>\n<p>Why sellers are vulnerable<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">The appeal of resale platforms lies in their speed and convenience. But those same features can leave sellers exposed. Unlike eBay, where refunds usually require goods to be returned, Vinted\u2019s process allows a claim to be closed without the seller getting their item back.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u201cThis is really unfair and potentially breaching the law,\u201d James said. \u201cThe rules are clear: if goods are genuinely damaged, buyers should return them. They shouldn\u2019t get to keep them.\u201d<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">For casual sellers shifting unwanted clothes, losing \u00a370 can sting. For others, the losses run into thousands. In responses to Winnet\u2019s post, sellers reported losing designer goods, luxury handbags and trainers worth several hundred pounds at a time.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u2022 <a href=\"https:\/\/www.thetimes.com\/article\/how-not-to-get-scammed-k8glq7svn\" class=\"link__RespLink-sc-1ocvixa-0 csWvlP\" rel=\"nofollow noopener\" target=\"_blank\">How not to get scammed \u2014 a guide for idiots (that\u2019s all of us)<\/a><\/p>\n<p>What needs to change<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">James said: \u201cPlatforms tell me they ban buyers who exploit the system, but identifying them is not easy because they can just set up multiple accounts. That\u2019s why ID checks and proper verification are so important.\u201d<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Winnet said he wished there were tougher requirements, such as the need to upload a passport or driving licence to prove identity and video evidence of damage rather than single photos.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Vinted said: \u201cWe have a range of tools to monitor suspicious behaviour, whether or not it involves AI. Fraudulent activity is strictly prohibited on Vinted and we will take action against it, which may include listing removal or account suspension. We are also closely monitoring the evolving use of AI among our members to ensure it remains consistent with the platform\u2019s usage guidelines.\u201d<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Airbnb said: \u201cThe guest had not been charged, and their appeal was being reviewed. Following this review, we contacted the guest to explain they would not need to pay for the damages and we have refunded the guest for their stay.<\/p>\n<p id=\"last-paragraph\" class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u201cWe invest in teams and technology to help protect users from fraudulent reimbursement requests. This includes continuously developing its technology and creating a specialist team that thoroughly reviews and investigates claims to uphold the integrity of the platform.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"When Mike Winnet accepted a \u00a370 offer for an unsued Lacoste hoodie and shorts set on the resale&hellip;\n","protected":false},"author":2,"featured_media":114310,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[554,733,4308,86,56,54,55],"class_list":["post-114309","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-technology","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/114309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=114309"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/114309\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/114310"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=114309"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=114309"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=114309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}