{"id":141741,"date":"2025-09-16T18:44:11","date_gmt":"2025-09-16T18:44:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/141741\/"},"modified":"2025-09-16T18:44:11","modified_gmt":"2025-09-16T18:44:11","slug":"baylham-care-centre-near-ipswich-rated-inadequate-by-cqc","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/141741\/","title":{"rendered":"Baylham Care Centre near Ipswich rated ‘inadequate’ by CQC"},"content":{"rendered":"

\n Baylham Care Centre in Baylham, near Ipswich, was placed in special measures after being rated inadequate by the Care Quality Commission (CQC)<\/a> after an assessment from June 10 to July 23 this year.\n<\/p>\n

\n Five breaches were identified after incidents involving distressed residents, a failure to investigate some safeguarding concerns<\/a> and a “significant lack of oversight”.\n<\/p>\n

\n In particular, safety concerns, raised by 12 whistleblowers, identified repeated incidents of violence and aggression between residents, alongside altercations between people, which had resulted in significant verbal abuse and physical harm.\n<\/p>\n

\n Inspectors also noted that medical equipment, scissors and alcohol had been left unsecured, placing people living with dementia at risk of harm.\n<\/p>\n

\n The report also showed that staff have been asked to do catheter and stoma bag changes without any training.\n<\/p>\n

\n The CQC said it had received mixed feedback from relatives about care.\n<\/p>\n

\n One relative said: “I can’t say hand on heart that [family member] is safe at Baylham.”\n<\/p>\n

\n A staff member said: \u201cBaylham Care Centre<\/a> is a challenging place to work from induction.\n<\/p>\n

\n “Managers are not informative if you ask for help, they assume you know everything.\u201d\n<\/p>\n

\n Meanwhile, concerns were also raised about kindness, empathy and compassion, with two members of staff seen ignoring a person crying loudly into their hands, while another came out of their room with soiled wet but staff did not respond to the call bell.\n<\/p>\n

\n In addition, records showed that there had been errors with medicines, including incorrect doses of insulin given to a person.\n<\/p>\n

\n Meanwhile, inspectors<\/a> described the management, which is new, as having a “challenging, defensive culture”, with a resistance to accept evidence and feedback.\n<\/p>\n

\n Fiona Williams, managing director, said the care home is “committed to providing the highest standards of care and support for our residents and their families” and a “robust improvement plan” is being put into place.\n<\/p>\n

\n She added, “We are disappointed that the inspection report does not reflect the significant progress being made.\n<\/p>\n

\n “We believe it is important for the regulator to acknowledge improvements fairly, given their responsibility to inform the public accurately and without causing undue alarm.\n<\/p>\n

\n “We are assessing legal and other options for challenging substantial elements of the report that we believe are inaccurate, as well as the conduct of the inspection itself.”\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"Baylham Care Centre in Baylham, near Ipswich, was placed in special measures after being rated inadequate by the…\n","protected":false},"author":2,"featured_media":141742,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":{"0":"post-141741","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-health","9":"tag-healthcare","10":"tag-uk","11":"tag-united-kingdom","12":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/141741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=141741"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/141741\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/141742"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=141741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=141741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=141741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}