{"id":155036,"date":"2025-09-23T09:16:11","date_gmt":"2025-09-23T09:16:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/155036\/"},"modified":"2025-09-23T09:16:11","modified_gmt":"2025-09-23T09:16:11","slug":"stockton-council-says-ai-will-not-replace-staff","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/155036\/","title":{"rendered":"Stockton Council says AI &#8216;will not replace&#8217; staff"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Council workers have been assured there will &#8220;always&#8221; be the need for &#8220;face to face&#8221; contact with residents despite the rising use of artificial intelligence (AI).<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Stockton Labour councillor Pauline Beall said even though the local authority was &#8220;going down as the AI route as much as we can&#8221;, it would not replace staff &#8220;especially in adults and children&#8217;s [care] where it has been trialled&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The local authority has approved several uses of AI such as back-office automation, fraud detection and forecasting social care needs and housing support.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The council&#8217;s head of digital services and systems Corinne Moore claimed the team was taking a &#8220;safe and cautious&#8221; approach to AI.<\/p>\n","protected":false},"excerpt":{"rendered":"Council workers have been assured there will &#8220;always&#8221; be the need for &#8220;face to face&#8221; contact with residents&hellip;\n","protected":false},"author":2,"featured_media":155037,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[554,733,4308,86,56,54,55],"class_list":["post-155036","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-technology","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/155036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=155036"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/155036\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/155037"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=155036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=155036"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=155036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}