{"id":189355,"date":"2025-10-10T01:15:31","date_gmt":"2025-10-10T01:15:31","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/189355\/"},"modified":"2025-10-10T01:15:31","modified_gmt":"2025-10-10T01:15:31","slug":"how-talking-to-just-5-people-can-improve-startup-success","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/189355\/","title":{"rendered":"How talking to just 5 people can improve startup success"},"content":{"rendered":"<p>As Canada navigates an <a href=\"https:\/\/www.cbc.ca\/news\/business\/trump-tariff-lumber-cabinets-furniture-1.7647134\" rel=\"nofollow noopener\" target=\"_blank\">ongoing tariff dispute with the United States<\/a>, small businesses and startups are emerging as a source of economic growth that could help Canada assert greater independence from its largest trading partner.<\/p>\n<p>Prime Minister Mark Carney has warned that Canada cannot rely on the U.S. any longer and <a href=\"https:\/\/www.theglobeandmail.com\/politics\/article-carney-says-canada-cannot-rely-on-us-any-longer-and-must-achieve\/\" rel=\"nofollow noopener\" target=\"_blank\">must instead achieve \u201ceconomic autonomy<\/a>.\u201d Ottawa\u2019s <a href=\"https:\/\/www.canada.ca\/en\/one-canadian-economy.html\" rel=\"nofollow noopener\" target=\"_blank\">efforts to remove internal trade barriers and expand infrastructure projects<\/a> are central to this objective, paving the foundation to revitalize the Canadian economy. <\/p>\n<p>Another key part of this agenda is fostering entrepreneurship \u2014 the engine for new opportunities and economic growth.<\/p>\n<p>Small and medium-sized enterprises (SMEs) are the backbone of the Canadian economy. <a href=\"https:\/\/ised-isde.canada.ca\/site\/sme-research-statistics\/en\/key-small-business-statistics\/key-small-business-statistics-2024#s5.1\" rel=\"nofollow noopener\" target=\"_blank\">As of December 2023<\/a>, small businesses made up 98.1 per cent of all employer businesses in Canada, accounted for 63.7 per cent of the private labour force and 48 per cent of Canada\u2019s GDP (gross domestic product) over the 2017-21 period. They also represented 38.2 per cent of the total value of exported goods. <\/p>\n<p>Although exporting has traditionally been dominated by larger, innovation-intensive SMEs \u2014 particularly those with significant intellectual property \u2014 recent data shows <a href=\"https:\/\/international.canada.ca\/en\/global-affairs\/corporate\/reports\/chief-economist\/state-trade\/2025\" rel=\"nofollow noopener\" target=\"_blank\">an increase in exports from smaller, service-oriented firms<\/a>, many of them immigrant-led.<\/p>\n<p>These businesses are playing an increasingly important role in diversifying Canada\u2019s export base and reducing dependence on any single market \u2014 particularly the U.S.<\/p>\n<p>            <img decoding=\"async\" alt=\"A Filipino woman with long, dark hair in a blazer speaks to someone off-screen while sitting in front of a row of Canadian flags\" class=\"lazyload\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2025\/10\/file-20251006-56-4pevwi.JPG\"  \/><\/p>\n<p>              A key part of growing Canada\u2019s economic independence is fostering entrepreneurship. Minister of Small Business Rechie Valdez speaks to reporters during a news conference at the National Press Theatre in Ottawa in November 2024.<br \/>\n              THE CANADIAN PRESS\/Sean Kilpatrick<\/p>\n<p>The lean startup model<\/p>\n<p>For many aspiring entrepreneurs, one of the most popular frameworks for launching a business is the <a href=\"https:\/\/hbr.org\/2013\/05\/why-the-lean-start-up-changes-everything\" rel=\"nofollow noopener\" target=\"_blank\">lean startup method<\/a>, developed by Silicon Valley entrepreneur Eric Ries and expanded on in his 2011 book, <a href=\"https:\/\/theleanstartup.com\/book\" rel=\"nofollow noopener\" target=\"_blank\">The Lean Startup<\/a>.<\/p>\n<p>This practice <a href=\"https:\/\/doi.org\/10.1177\/0001839218782131\" rel=\"nofollow noopener\" target=\"_blank\">has been widely adopted by incubators and accelerators<\/a>, some of which require new ventures to meet hundreds of mentors and potential customers for consultation.<\/p>\n<p>The Lean Startup provides a recipe for starting businesses with minimal cost, fast iteration and higher success rate. The philosophy behind it is for entrepreneurs to validate their market before investing tons of resources into building a product. <\/p>\n<p>Since its publication, The Lean Startup has been used by millions of entrepreneurs around the world. The book advises entrepreneurs to \u201cget out of the building\u201d and talk to potential customers, but it doesn\u2019t specify how much effort entrepreneurs should invest in <a href=\"https:\/\/online.hbs.edu\/blog\/post\/market-validation\" rel=\"nofollow noopener\" target=\"_blank\">market validation<\/a> \u2014 how many people to consult or how often to do so.<\/p>\n<p>Market validation is the process of testing a product or service idea with its target market to confirm if there\u2019s real demand for it and whether it is viable for success. Although it\u2019s central to the lean startup approach, <a href=\"https:\/\/doi.org\/10.1016\/j.jbusres.2010.12.002\" rel=\"nofollow noopener\" target=\"_blank\">many entrepreneurs shy away from it for different reasons<\/a>. <\/p>\n<p>Some entrepreneurs want to protect their business ideas from being stolen by others. In addition, new ventures have scarce resources that need to be allocated to multiple tasks, and market validation competes for the limited attention and resources of entrepreneurs.<\/p>\n<p>The \u2018sweet spot\u2019 for market validation<\/p>\n<p><a href=\"https:\/\/doi.org\/10.1016\/j.jbusres.2024.114845\" rel=\"nofollow noopener\" target=\"_blank\">In a recent study<\/a>, my co-author <a href=\"https:\/\/scholar.google.com\/citations?user=XrL7oTYAAAAJ&amp;hl=en\" rel=\"nofollow noopener\" target=\"_blank\">Stephen X. Zhang<\/a> and I set out to understand which entrepreneurs are more likely to invest in market validation, and how much investment is optimal for new venture performance. We conducted a three-wave survey with 210 entrepreneurs and their co-founders from Canada, Chile and China.<\/p>\n<p>We measured the <a href=\"https:\/\/theconversation.com\/self-efficacy-desirability-feasibility-key-concepts-for-entrepreneurship-75269\" rel=\"nofollow noopener\" target=\"_blank\">self-efficacy of entrepreneurs<\/a> \u2014 how confident they felt about market and entrepreneurial success \u2014 and asked co-founders to report their ventures\u2019 market validation frequency and hours. We found that entrepreneurs with moderate levels of confidence invested most resources into market validation. They sought feedback more frequently and invested more time in understanding potential customers. <\/p>\n<p>Entrepreneurs with low confidence either didn\u2019t think market validation was worthwhile or they found it too intimidating. Those with high confidence didn\u2019t think it was necessary to validate their market because they were already convinced of their success. <\/p>\n<p>            <img decoding=\"async\" alt=\"A group of people sitting around a whiteboard, having a discussion\" class=\"lazyload\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2025\/10\/file-20251006-76-het7yy.jpg\"  \/><\/p>\n<p>              Many entrepreneurs shy away from testing products or services with their target markets even though this is central to the lean market approach.<br \/>\n              (Austin Distel\/Unsplash+)<\/p>\n<p>More importantly, we found that a moderate level of market validation led to the strongest new venture performance. Checking in with about four to five people monthly was the most efficient. Interestingly, this number coincides with <a href=\"https:\/\/doi.org\/10.1016\/j.socnet.2013.03.004\" rel=\"nofollow noopener\" target=\"_blank\">the most efficient size of social network<\/a>, as well as <a href=\"https:\/\/www.nngroup.com\/articles\/why-you-only-need-to-test-with-5-users\/\" rel=\"nofollow noopener\" target=\"_blank\">the number needed for user testing<\/a>. <\/p>\n<p>The results suggest that effective market validation is more about quality and consistency than quantity. Talking to a small, diverse group of knowledgeable contacts on a regular basis is optimal for enhancing new venture performance.<\/p>\n<p>Yet there is a precaution: we did not study the quality of informants. Five people may be enough for qualitative methods such as interviews, but it may not be enough for <a href=\"https:\/\/www.nngroup.com\/articles\/5-test-users-qual-quant\/\" rel=\"nofollow noopener\" target=\"_blank\">quantitative methods such as surveys<\/a>.       <\/p>\n<p>What this means for new entrepreneurs<\/p>\n<p>Our findings can make the task starting a new business less daunting for entrepreneurs. Instead of trying to interview hundreds of customers or skipping validation entirely, early-stage entrepreneurs can start small.<\/p>\n<p>If you have an idea, find five people that are most knowledgeable and relevant for the idea, and ask their opinions about the product or service you envisioned. If they like the idea, develop a <a href=\"https:\/\/www.sciencedirect.com\/topics\/computer-science\/minimum-viable-product\" rel=\"nofollow noopener\" target=\"_blank\">minimum viable product<\/a> to test it out. If not, revise your idea or try a different one. <\/p>\n<p>In addition, understanding the way confidence has an impact on how entrepreneurs seek feedback can help organizations and mentors improve their coaching methods.<\/p>\n<p>Entrepreneurs with low confidence may benefit from support that builds self-efficacy through vicarious learning, such as observing and simulation, to make feedback less intimidating. Those with excessive confidence may need to be challenged to provide evidence for their assumptions and reminded of the value of customer feedback in challenging even deeply held convictions.<\/p>\n","protected":false},"excerpt":{"rendered":"As Canada navigates an ongoing tariff dispute with the United States, small businesses and startups are emerging as&hellip;\n","protected":false},"author":2,"featured_media":189356,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[84,4203,56,54,55],"class_list":{"0":"post-189355","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-entrepreneurship","8":"tag-business","9":"tag-entrepreneurship","10":"tag-uk","11":"tag-united-kingdom","12":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/189355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=189355"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/189355\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/189356"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=189355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=189355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=189355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}