{"id":195394,"date":"2025-10-12T17:50:18","date_gmt":"2025-10-12T17:50:18","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/195394\/"},"modified":"2025-10-12T17:50:18","modified_gmt":"2025-10-12T17:50:18","slug":"uk-businesses-wasting-millions-on-chatgpt-style-ai-tools","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/195394\/","title":{"rendered":"UK businesses wasting millions on ChatGPT-style AI tools"},"content":{"rendered":"

\t\t\tFriday 10 October 2025 4:07 pm\n\t\t\t<\/p>\n

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\"AI\t\tcompanies relying solely on consumer-grade tools risk spending millions without seeing significant operational improvements.\t<\/p>\n

Companies could be wasting millions on AI tools like ChatGPT, Microsoft Copilot, and Claude as they rush to boost productivity. <\/p>\n

MIT\u2019s State of AI in Business 2025 study found that while employees in over 90 per cent of companies regularly use personal AI tools,<\/a> only 40 per cent of organisations have official LLM subscriptions.<\/p>\n

Despite $30\u201340bn (\u00a322-30bn) spent on generative AI initiatives, only five per cent of companies have reported meaningful returns.<\/p>\n

This disconnect reflects a growing \u2018GenAI divide\u2019, where many businesses are deploying AI without a clear strategy, leaving tools to operate in workflows for which they were not designed. <\/p>\n

While 75 per cent of professionals report that their organisation has invested, or plans to invest, in AI within the year, only 31 per cent have a formal AI strategy.<\/p>\n

This lack of planning can lead to wasted budgets and uneven adoption.<\/p>\n

Research has shown that companies that define their AI roadmap tend to see better outcomes, with firms having a clear AI strategy being up to 3.5 times more likely to achieve a measurable return.<\/p>\n

AI hits its limits<\/p>\n

David Wong, chief product officer at Thomson Reuters, emphasised the risk of relying on consumer-grade AI for specific, critical tasks.<\/p>\n

He told City AM: \u201cWe\u2019re at an inflection point. Companies that build a clear strategy around purpose-built AI will scale results. Those that don\u2019t will waste millions on consumer tools that just can\u2019t handle the demands of business environments like a corporate or a law firm\u201d.<\/p>\n

Wong explained that consumer AI tools can assist with generic tasks, like summarising information or drafting simple emails, but struggle with professional workflows that require expertise or regulatory compliance.<\/p>\n

\u201cThe problem is absolutely fundamental. Consumer AI breaks down under the trust, accuracy, and compliance standards of high-stakes industries like law, tax, and risk. A high ROI will only be delivered where organisations adopt purpose-built AI designed for professional workflows and the rigorous standards of the workplace,\u201d he added. <\/p>\n

\t\t\t\t\tRead more<\/p>\n

\t\t\tMost businesses use ChatGPT before consulting their accountant<\/a><\/p>\n

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\t\t\tPeople & Organisations\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"Friday 10 October 2025 4:07 pm Share Facebook Share on Facebook X Share on Twitter LinkedIn Share on…\n","protected":false},"author":2,"featured_media":195395,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[554,85255,733,4308,5288,84,1921,1240,25801,85256,50,874,50504,227,86,85257,56,60288,54,55],"class_list":{"0":"post-195394","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-artificial-inteligence","10":"tag-artificial-intelligence","11":"tag-artificialintelligence","12":"tag-aws","13":"tag-business","14":"tag-chatgpt","15":"tag-claude","16":"tag-llm","17":"tag-microsoft-co-pilot","18":"tag-news","19":"tag-openai","20":"tag-software-company","21":"tag-tech","22":"tag-technology","23":"tag-thomson-reuters","24":"tag-uk","25":"tag-uk-business","26":"tag-united-kingdom","27":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/195394","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=195394"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/195394\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/195395"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=195394"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=195394"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=195394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}