{"id":197317,"date":"2025-10-13T15:15:09","date_gmt":"2025-10-13T15:15:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/197317\/"},"modified":"2025-10-13T15:15:09","modified_gmt":"2025-10-13T15:15:09","slug":"vodafone-down-thousands-of-uk-customers-report-internet-issues","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/197317\/","title":{"rendered":"Vodafone down: Thousands of UK customers report internet issues"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;We appreciate our customers&#8217; patience while we work to resolve this as soon as possible,&#8221; the company said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It comes as people on social media say they are struggling to access Vodafone customer service operators amid the ongoing issues affecting mobile data and broadband.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Many have also said they are having difficulty accessing the company&#8217;s website and app, which typically allow people to view the status of its network services.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Customers have also taken to social media to complain of &#8220;complete outages&#8221; in their area.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The issues appear to have begun for customers shortly after 15:00 BST.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Internet monitor Netblocks <a href=\"https:\/\/x.com\/netblocks\/status\/1977739924381061352\" class=\"ssrcss-f6h2dj-InlineLink e1kn3p7n0\" rel=\"nofollow\">said in a post on X, external<\/a>, live network data showed Vodafone was experiencing &#8220;a national outage&#8221; impacting both broadband and mobile data.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Some customers have expressed being doubly frustrated by not being able to access their Wi-Fi or mobile data.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Sort it out soon please,&#8221; wrote one frustrated user.<\/p>\n","protected":false},"excerpt":{"rendered":"&#8220;We appreciate our customers&#8217; patience while we work to resolve this as soon as possible,&#8221; the company said.&hellip;\n","protected":false},"author":2,"featured_media":197318,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[49,50,51,47,52,48],"class_list":{"0":"post-197317","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-headlines","8":"tag-headlines","9":"tag-news","10":"tag-top-news","11":"tag-top-stories","12":"tag-topnews","13":"tag-topstories"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/197317","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=197317"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/197317\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/197318"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=197317"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=197317"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=197317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}