It\u2019s all fun and games until the person in charge of managing your organization\u2019s AI subscriptions decides to leave.<\/p>\n
The above scenario is not so far-fetched. As companies increase their investments<\/a> in GenAI and AI agents<\/a>, it may seem natural to designate the responsibility for the tools to one tech-savvy person in the organization. But what happens when that person\u2019s time at the company comes to an end?<\/p>\n Zander Deitz, VP of sales at AI and SaaS portfolio management company Productiv, told IT Brew that documentation comes in handy for companies in the era of AI, especially when transitioning AI-related responsibilities from one person to another.<\/p>\n \u201cIf you don\u2019t have a good system in place that is easy for someone to pick up and understand on day one, whether it\u2019s the person directly managing AI or some other process\u2026you\u2019ve just backlogged their work by months,\u201d Deitz said.<\/p>\n Whose AI is it anyways? So, who\u2019s ultimately responsible for an organization\u2019s AI products and subscriptions? Deitz said the answer will vary from organization to organization.<\/p>\n \u201cIf it\u2019s a smaller startup-type company, this is going to typically fall immediately on the CIO or CISO,\u201d Deitz said. \u201cThey\u2019re going to be in charge of building a governance policy when it comes to AI, selecting approved tools, reviewing embedded AI within applications, [and] ensuring contract terms are in line with what their policy is.\u201d<\/p>\n A larger organization may have more resources for managing AI responsibilities, Deitz said, adding that a C-suite security leader<\/a> may be responsible for this, or tasks might even be delegated to a specific AI task force.<\/p>\n Neuralogics Group CTO Christian O. Petersen cautions against dumping the responsibility of AI products and applications solely on the IT department.<\/p>\n Top insights for IT pros<\/p>\n From cybersecurity and big data to cloud computing, IT Brew covers the latest trends shaping business tech in our 4x weekly newsletter, virtual events with industry experts, and digital guides.<\/p>\n \u201cAll AI needs to have both the business owner and a tech owner. That\u2019s really fundamental,\u201d Petersen said. \u201cAnd it\u2019s never been more important than now because\u2026we\u2019re moving towards a future where there\u2019s nothing we do in a business that\u2019s not going to be somewhat or largely AI-powered.\u201d<\/p>\n