{"id":214625,"date":"2025-10-21T03:57:09","date_gmt":"2025-10-21T03:57:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/214625\/"},"modified":"2025-10-21T03:57:09","modified_gmt":"2025-10-21T03:57:09","slug":"transforming-operations-with-agentic-ai","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/214625\/","title":{"rendered":"transforming operations with agentic AI"},"content":{"rendered":"<p>KPMG is working closely with ServiceNow to develop and test the next evolution of generative AI technology, allowing KPMG professionals to build skills and knowledge that can then be used to help clients along their AI journeys.\u00a0<\/p>\n<p>KPMG UK is among the first in Europe to deploy <a href=\"https:\/\/www.servicenow.com\/products\/ai-agents.html\" target=\"_blank\" data-cmp-data-layer=\"{&quot;servicenow-ai-agents-4f93e98b2f&quot;:{&quot;parentId&quot;:&quot;servicenow-ai-agents&quot;,&quot;@type&quot;:&quot;kpmg\/components\/content\/text&quot;,&quot;dc:title&quot;:&quot;ServiceNow AI Agents&quot;,&quot;xdm:linkURL&quot;:&quot;https:\/\/www.servicenow.com\/products\/ai-agents.html&quot;}}\" data-cmp-clickable=\"\" rel=\"noopener noreferrer nofollow\">ServiceNow AI Agents<\/a> in a live environment, using agents to create more efficient, automated and \u2018intelligent\u2019 processes that support a range of internal global business services. Employees benefit from a fully integrated agentic AI service that enables them to seek IT support and services independently\u00a0\u2014\u00a0from technical assistance to ordering new equipment \u2014\u00a0with humans in the loop. In the longer-term, agentic AI tools will be rolled out to support broader finance, HR and procurement services, saving the firm millions of pounds while making existing workflow and administrative processes far quicker and more streamlined for employees.<\/p>\n<p>ServiceNow AI Agents operate on a single, enterprise\u2011wide platform, helping to ensure seamless data connectivity with ServiceNow <a href=\"https:\/\/www.servicenow.com\/now-platform\/workflow-data-fabric.html\" target=\"_blank\" data-cmp-data-layer=\"{&quot;workflow-data-fabric-5180b90ed2&quot;:{&quot;parentId&quot;:&quot;workflow-data-fabric&quot;,&quot;@type&quot;:&quot;kpmg\/components\/content\/text&quot;,&quot;dc:title&quot;:&quot;Workflow Data Fabric&quot;,&quot;xdm:linkURL&quot;:&quot;https:\/\/www.servicenow.com\/now-platform\/workflow-data-fabric.html&quot;}}\" data-cmp-clickable=\"\" rel=\"noopener noreferrer nofollow\">Workflow Data Fabric<\/a>. In addition, ServiceNow <a href=\"https:\/\/www.servicenow.com\/now-platform\/ai-agent-fabric.html\" target=\"_blank\" data-cmp-data-layer=\"{&quot;ai-agent-fabric-965b8c216a&quot;:{&quot;parentId&quot;:&quot;ai-agent-fabric&quot;,&quot;@type&quot;:&quot;kpmg\/components\/content\/text&quot;,&quot;dc:title&quot;:&quot;AI Agent Fabric&quot;,&quot;xdm:linkURL&quot;:&quot;https:\/\/www.servicenow.com\/now-platform\/ai-agent-fabric.html&quot;}}\" data-cmp-clickable=\"\" rel=\"noopener noreferrer nofollow\">AI Agent Fabric<\/a> unifies AI agents and tools across platforms to help enable interoperable, agent-to-agent communication, eliminate automation gaps and centralize governance, all on the ServiceNow AI Platform.<\/p>\n<p>By providing a single view of all workflows, AI and automation needs, ServiceNow enables companies to coordinate thousands of AI agents across CRM, IT, HR, Finance, Procurement, and more, enabling total enterprise\u2011wide visibility and control.<\/p>\n","protected":false},"excerpt":{"rendered":"KPMG is working closely with ServiceNow to develop and test the next evolution of generative AI technology, allowing&hellip;\n","protected":false},"author":2,"featured_media":214626,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[554,733,4308,86,56,54,55],"class_list":["post-214625","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-technology","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/214625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=214625"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/214625\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/214626"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=214625"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=214625"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=214625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}