{"id":218270,"date":"2025-10-22T16:39:20","date_gmt":"2025-10-22T16:39:20","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/218270\/"},"modified":"2025-10-22T16:39:20","modified_gmt":"2025-10-22T16:39:20","slug":"new-parking-company-to-manage-ipswich-hospital-car-park-2","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/218270\/","title":{"rendered":"New parking company to manage Ipswich Hospital car park"},"content":{"rendered":"<p>\n  East Suffolk and North Essex NHS Foundation Trust (ESNEFT) has confirmed that a new company will manage the car park, taking over from Parking Eye due to the end of their contract.\n<\/p>\n<p>\n  A statement from ESNEFT said: &#8220;A new car parking provider is taking over management of ESNEFT\u2019s car parking services from\u00a0Tuesday, October 21, when our existing contract with Parking Eye, the current provider, comes to an end.&#8221;\n<\/p>\n<p>\n  While it comes due to the contract expiring, a number of people will be delighted with the news after they were issued parking fines, with many complaining about Parking Eye&#8217;s appeal website.\n<\/p>\n<p>\n  Recently, <a href=\"https:\/\/www.ipswichstar.co.uk\/news\/25538960.man-fined-ipswich-hospital-car-park-system-error\/?ref=ed_direct\" target=\"_blank\" rel=\"nofollow noopener\">Andy Graves was given a fine for being told he didn&#8217;t need to pay<\/a>, despite being at the hospital for over an hour.\n<\/p>\n<p>\n  He said: &#8220;It&#8217;s an appalling website.\n<\/p>\n<p>\n  &#8220;It just offers a long list and you have to keep clicking to find the right page to make an appeal.\n<\/p>\n<p>\n  &#8220;I eventually found it and then there was no way of knowing if your appeal had gone through to them.&#8221;\n<\/p>\n<p>\n  He was refunded after going to the Travel Plan team at ESNEFT, with no response from Parking Eye.\n<\/p>\n<p>\n  This seems to have been a long-running issue, with a <a href=\"https:\/\/www.ipswichstar.co.uk\/news\/23895352.suffolk-man-shocked-hospital-parking-fine-no-charge\/?ref=ed_direct\" target=\"_blank\" rel=\"nofollow noopener\">man in 2023 getting a fine for \u00a370 for staying over eight hours and being told he didn&#8217;t need to pay<\/a>.\n<\/p>\n<p>\n  Others have had issues, with many people taking to social media to say they have also wrongly been given PCNs for parking at the Hospital.\n<\/p>\n<p>\n  Another couple, Jan and John Devey, said the set-up was &#8220;nothing short of a scandal&#8221;.\n<\/p>\n<p>\n  They said: &#8220;In spite of the appearance of an opportunity to &#8216;challenge&#8217; any fines the reality is this is impossible.\n<\/p>\n<p>\n  &#8220;The parking company&#8217;s website doesn&#8217;t permit it and the telephone contact given only allows payment.\n<\/p>\n<p>\n  &#8220;I have sent in a written &#8216;challenge&#8217; to a faceless PO box number and as yet received no acknowledgement.\n<\/p>\n<p>\n  &#8220;It would seem this will not happen before the so called &#8216;reduction&#8217; payment is due in 14 days forcing me to pay the higher penalty.\n<\/p>\n<p>\n  &#8220;Given the total lack of communication, even if my challenge was miraculously upheld, I don&#8217;t fancy my chances of ever receiving a refund.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"East Suffolk and North Essex NHS Foundation Trust (ESNEFT) has confirmed that a new company will manage the&hellip;\n","protected":false},"author":2,"featured_media":214935,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":{"0":"post-218270","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-health","9":"tag-healthcare","10":"tag-uk","11":"tag-united-kingdom","12":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/218270","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=218270"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/218270\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/214935"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=218270"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=218270"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=218270"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}