{"id":229025,"date":"2025-10-27T23:19:07","date_gmt":"2025-10-27T23:19:07","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/229025\/"},"modified":"2025-10-27T23:19:07","modified_gmt":"2025-10-27T23:19:07","slug":"openai-data-shows-hundreds-of-thousands-of-users-display-signs-of-mental-health-challenges","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/229025\/","title":{"rendered":"OpenAI Data Shows Hundreds of Thousands of Users Display Signs of Mental Health Challenges"},"content":{"rendered":"

OpenAI claims that 10% of the world\u2019s population<\/a> currently uses ChatGPT on a weekly basis. In a report published by <\/a>on Monday, OpenAI highlights how it is handling users displaying signs of mental distress and the company claims that 0.07% of its weekly users display signs of \u201cmental health emergencies related to psychosis or mania,\u201d 0.15% expressed risk of \u201cself-harm or suicide,\u201d and 0.15% showed signs of \u201cemotional reliance on AI.\u201d That totals nearly three million people.<\/p>\n

In its ongoing effort to show that it is trying to improve guardrails for users who are in distress, OpenAI shared<\/a> the details of its work with 170 mental health experts to improve how ChatGPT responds to people in need of support. The company claims to have reduced \u201cresponses that fall short of our desired behavior by 65-80%,\u201d and now is better at de-escalating conversations and guiding people toward professional care and crisis hotlines when relevant. It also has added more \u201cgentle reminders\u201d to take breaks during long sessions. Of course, it cannot make a user contact support nor will it lock access to force a break.<\/p>\n

The company also released data on how frequently people are experiencing mental health issues while communicating with ChatGPT, ostensibly to highlight how small of a percentage of overall usage those conversations account for. According to the company\u2019s metrics, \u201c0.07% of users active in a given week and 0.01% of messages indicate possible signs of mental health emergencies related to psychosis or mania.\u201d That is about 560,000 people per week, assuming the company\u2019s own user count is correct. The company also claimed<\/a> to handle about 18 billion messages to ChatGPT on a weekly basis, so that 0.01% equates to 1.8 million messages of psychosis or mania.<\/p>\n

One of the company\u2019s other major areas of emphasis for safety was improving its responses to users expressing desires to self-harm or commit suicide. According to OpenAI\u2019s data, about 0.15% of users per week express \u201cexplicit indicators of potential suicidal planning or intent,\u201d accounting for 0.05% of messages. That would equal about 1.2 million people and nine million messages.<\/p>\n

The final area the company focused on as it sought to improve its responses to mental health matters was emotional reliance on AI. OpenAI estimated that about 0.15% of users and 0.03% of messages per week \u201cindicate potentially heightened levels of emotional attachment to ChatGPT.\u201d That is 1.2 million people and 5.4 million messages.<\/p>\n

OpenAI has taken steps in recent months to try to provide better guardrails to protect against the potential that its chatbot enables or worsens a person\u2019s mental health challenges, following the death of a 16-year-old who, according to a wrongful death lawsuit<\/a> from the parents of the late teen, asked ChatGPT for advice on how to tie a noose before taking his own life. But the sincerity of that is worth questioning, given at the same time the company announced new, more restrictive chats for underage users<\/a>, it also announced<\/a> that it would allow adults to give ChatGPT more of a personality and engage in things like producing erotica\u2014features that would seemingly increase a person\u2019s emotional attachment and reliance on the chatbot.<\/p>\n","protected":false},"excerpt":{"rendered":"OpenAI claims that 10% of the world\u2019s population currently uses ChatGPT on a weekly basis. In a report…\n","protected":false},"author":2,"featured_media":229026,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[1108,1921,4340,102,1906,6928,6623,874,56,54,55],"class_list":{"0":"post-229025","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mental-health","8":"tag-artificial-intellience","9":"tag-chatgpt","10":"tag-emerging-technologies","11":"tag-health","12":"tag-mental-health","13":"tag-mental-illness","14":"tag-mentalhealth","15":"tag-openai","16":"tag-uk","17":"tag-united-kingdom","18":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/229025","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=229025"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/229025\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/229026"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=229025"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=229025"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=229025"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}