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“Hundreds of millions of people turn to ChatGPT each week for help with everyday tasks, including finding products they love, and over 400 million use PayPal to shop,” said Alex Chriss, President and CEO of PayPal. “By partnering with OpenAI and adopting the Agentic Commerce Protocol, PayPal will power payments and commerce experiences that help people go from chat to checkout in just a few taps for our joint customer bases.”<\/p>\n
This partnership unlocks the convenience of PayPal’s wallet in Instant Checkout, including multiple funding options such as bank, balance, and cards, as well as PayPal’s buyer and seller protections, and post-purchase services such as tracking and dispute resolution, benefits that consumers value when checking out with PayPal.<\/p>\n
PayPal will also support OpenAI Instant Checkout through the delegated payments API, managing payment processing for card payments.<\/p>\n
For the tens of millions of merchants who use PayPal, ACP will bring in 2026 the product catalogs of small businesses as well as marquee retail brands across apparel, fashion, beauty, home improvement, and electronics to ChatGPT commerce, via PayPal’s ACP server\u2014a trusted, scalable, and compliant access layer to a global network of merchants that will not require individual merchant integrations. PayPal will manage merchant routing, payment validation, and\u00a0orchestration behind the scenes. This integration will make millions of products discoverable and purchasable through ChatGPT.<\/p>\n
Under this partnership, PayPal is also expanding its AI strategy with OpenAI beyond commerce \u2014 scaling access to ChatGPT Enterprise for its 24,000+ employees, enabling engineers with Codex, and broadly expanding direct use of OpenAI’s APIs. Together, this empowers PayPal to accelerate product development, boost employee impact, and raise the bar on customer experiences.<\/p>\n
Existing and prospective PayPal merchants can sign up today by visiting the following link<\/a>. Forward-Looking Statements Forward-looking statements involve risks and uncertainties which may cause actual\u00a0results to differ materially from the statements made. More information about these and\u00a0other factors can be found in PayPal Holdings, Inc.’s most recent Annual Report on Form\u00a010-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and other filings with\u00a0the Securities and Exchange Commission (the “SEC”), and its future filings with the SEC. \u00a0<\/p>\n The forward-looking statements contained in this press release speak only as of the date\u00a0hereof. \u00a0PayPal expressly disclaims any obligation or undertaking to disseminate any\u00a0updates or revisions to any forward-looking statements contained herein to reflect any\u00a0change in the expectations with regard thereto or any change in events, conditions or\u00a0circumstances on which any such statement is based.<\/p>\n About PayPal PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit https:\/\/www.paypal.com<\/a>, https:\/\/about.pypl.com\/<\/a> and https:\/\/investor.pypl.com\/<\/a>.<\/p>\n
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\nThis press release contains “forward-looking” statements within the meaning of applicable\u00a0securities laws. Forward-looking statements and information relate to future events and\u00a0future performance and reflect, among other things, the timing of launch and the functionality of services.\u00a0Forward looking statements may be identified by words such as\u00a0“seek”, “believe”, “plan”, “estimate”, “anticipate”, “expect”, “project”, “forecast”, or intend”,\u00a0and statements that an event or result “may”” “will”, “should”, “could”, or “might” occur or\u00a0be achieved and any other similar expressions. \u00a0<\/p>\n
\nPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure,<\/p>\n