\n Each year, the NHS asks patients for their experiences at their local doctors in a survey published earlier this month.\n<\/p>\n
\n The questionnaire asked patients about their experiences and how satisfied they were with the care received at their GP.\n<\/p>\n<\/p>\n
\n And the results have revealed the practice with the greatest level of satisfaction – and where patients are least pleased with their care.\n<\/p>\n
\n It found that overall, the region had seen a slight improvement in satisfaction levels, with 78pc of patients having a good overall experience compared with 77pc last year.\n<\/p>\n
\n As was the case in 2024, the practice with the highest rating was Hingham Surgery.\n<\/p>\n
\n Of the 136 completed surveys, 97pc of participants rated their experience as either good (89pc) or fairly good.\n<\/p>\n
\n The surgery which received the lowest rating was East Harling and Kenninghall Medical Practice, where just 52pc of patients rated the service as good.\n<\/p>\n
\n The practice also saw 11pc of participants rate its services as very poor.\n<\/p>\n
\n However, the East Norwich Medical Partnership’s branch in Thorpe St Andrew received the most negative feedback – with a quarter of its patients (25.2pc) saying their experience was either poor or very poor.\n<\/p>\n
\n Ed Garratt, chief executive of the Norfolk and Waveney integrated care board, said: “It is well known that the NHS is under a lot of pressure right now, yet this patient feedback shows that those services remain resilient, and staff continue to work hard to do all they can for patients.\n<\/p>\n
\n “We do know that people’s experiences differ across the patch which is why our focus continues to be on enhancing local services and implementing further change for the better.”\n<\/p>\n
\n Norfolk and Waveney’s 10 best performing GPs (% positive feedback)\n<\/p>\n
\u200bHingham Surgery (97pc)<\/p>\n
West Pottergate Medical Practice , Norwich (94.9pc)<\/p>\n
Shipdham Surgery (94.8pc)<\/p>\n
Fleggburgh Surgery\u00a0(94.6pc)<\/p>\n
Chapel Road, Alborough (94.2pc)<\/p>\n
Andaman Surgery, Lowestoft (93.9pc)<\/p>\n
Sole Bay Healthcare, Reydon (93.7pc)<\/p>\n
Nelson Medical Practice, Great Yarmouth (92.5pc)<\/p>\n
Magdalen Medical Practice, Norwich (91.7pc)<\/p>\n
Hoveton and Wroxham Medical Centre (91.4pc)<\/p>\n
\n Norfolk and Waveney’s 10 worst-performing GPs (% negative feedback)\n<\/p>\n
East Norwich Medical Practice, Thorpe St Andrew (25.2pc)<\/p>\n
Attleborough Surgery (25pc)<\/p>\n
Earl Harling and Kenninghall (24.1pc)<\/p>\n
Trinity and Bowthorpe Medical Practice (23.1pc)<\/p>\n
Bridge Road, Lowestoft (21.5pc)<\/p>\n
Watton Medical Practice (19.5pc)<\/p>\n
Beccles Medical Centre (19.4pc)<\/p>\n
Oak Street Medical Practice, Norwich (18.9pc)<\/p>\n
Taverham Surgery (18.8pc)<\/p>\n
Humbleyard Practice, Cringleford (18.6pc)<\/p>\n","protected":false},"excerpt":{"rendered":"Each year, the NHS asks patients for their experiences at their local doctors in a survey published earlier…\n","protected":false},"author":2,"featured_media":10500,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":{"0":"post-23151","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-health","9":"tag-healthcare","10":"tag-uk","11":"tag-united-kingdom","12":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/23151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=23151"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/23151\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/10500"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=23151"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=23151"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=23151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}