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Ambulances were spotted waiting outside the Queen’s Medical Centre on Tuesday (October 28) evening(Image: Submitted)<\/p>\nThe trust said issues with new technology it had introduced has contributed to the mounting pressuresAmbulances were spotted waiting outside the Queen’s Medical Centre on Tuesday (October 28) evening(Image: Submitted)<\/p>\n
The NHS trust that runs the Queen’s Medical Centre (QMC) and City Hospital in Nottingham<\/a> has declared a critical incident after 24 ambulances were sat waiting outside A&E.<\/p>\n Nottingham University Hospitals<\/a> (NUH<\/a>) says a constant demand for its services and staffing challenges is causing “significant waits” to patients in A&E and other wards.<\/p>\n The trust said issues with the rollout of a new electronic patient record, which it introduced over the weekend, have contributed to the mounting pressures.<\/p>\n The emergency department at Queen’s Medical Centre<\/a> is struggling in particular, with 24 ambulances waiting outside and large numbers of people in the department at 4pm on Tuesday (November 4) – the time the incident was called.<\/p>\n NUH has now urged the public and patients to consider whether or not they need to attend A&E. However, anyone with planned appointments should attend them unless told otherwise.<\/p>\n Andrew Hall, chief operating officer at the trust, said: “Our staff are working tirelessly to care for patients, but the pressure on our services is causing very long waits and this is causing overcrowding in our ED.<\/p>\n “We know how frustrating this will be to people waiting in the department. Our staff are working as hard as they possibly can to get to them as soon as possible.<\/p>\n “Unfortunately, some of our colleagues have experienced abuse from people waiting to be treated and we ask that they are treated with kindness and respect.<\/p>\n The health boss has added that patients can help ease the pressure by considering other options such as calling 111, speaking to a GP, or visiting a pharmacy.<\/p>\n “Our emergency services remain open and the public should continue to come forward as normal in emergency and life-threatening cases – when someone is seriously ill or injured, or their life is at risk,” he added.<\/p>\n “Our aim is to prioritise patients with the highest level of need and ensure that we continue to manage emergency care.”<\/p>\n It comes after 26 ambulances were counted outside QMC’s A&E department over the weekend – something health bosses described as “unacceptable”.<\/a><\/p>\n