{"id":259628,"date":"2025-11-13T02:10:26","date_gmt":"2025-11-13T02:10:26","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/259628\/"},"modified":"2025-11-13T02:10:26","modified_gmt":"2025-11-13T02:10:26","slug":"motorpoint-sold-hundreds-of-cars-using-ai-agent-as-profits-jump","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/259628\/","title":{"rendered":"Motorpoint sold hundreds of cars using AI agent as profits jump"},"content":{"rendered":"

\t\t\tWednesday 12 November 2025 10:49 am\n\t\t\t<\/p>\n

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\"Caledonia\t\tMotorpoint saw a jump in profits\t<\/p>\n

Motorpoint has revealed it sold hundreds of cars using its new AI agent as the car dealer reported a jump in profits.<\/p>\n

Chief executive Mark Carpenter said the use of the agent allowed the London-listed firm to be more persistent with its sales strategy when human sales agents might have given up.<\/p>\n

\u201cWe\u2019ve sold about 350 vehicles with the AI agent in the period since we\u2019ve been using it,\u201d Carpenter said.<\/p>\n

\u201cOur sales agents keep asking who Lily is, because Lily is the name of the online agent [who sold the car].<\/p>\n

\u201c[But] the primary use is to get customers further down the line in purchasing the vehicle and when they actually do need to interact with one of our team then we can get the answer for the customer quicker which is more satisfying.\u201d<\/p>\n

Motorpoint said its investment in an AI-powered, data-led approach to buying and selling cars is now embedded in its operational model and drove both an increase in buying activity.<\/p>\n

The firm reported<\/a> an 80 per cent jump in profit to \u00a32.7m for the six months to the end of September, while turnover climbed 15 per cent to \u00a3647.7m.<\/p>\n

\t\t\t\t\tRead more<\/p>\n

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Motorpoint shares fell 0.7 per cent to 153p on Wednesday morning. The stock is up by more than 13 per cent since the start of the year.<\/p>\n

Budget uncertainty hurting demand<\/p>\n

Carpenter added his name to a growing list of chief executives who have warned that uncertainty over Budget tax hikes<\/a> could be damaging the economy.<\/p>\n

A whole host of tax changes<\/a> have been mooted by Treasury sources ahead of the Budget on 26 November, including on income tax, national insurance, bank taxes, vehicle levies, property taxes and more.<\/p>\n

Chancellor Rachel Reeves is expected to hike taxes by at least \u00a330bn in a bid to plug a widening fiscal black hole.<\/p>\n

\u201cTrailing different tax changes, whether they\u2019ve been leaked or whether it\u2019s just speculation\u2026 is hugely unhelpful when customers are putting doubts into their minds,\u201d Carpenter said.<\/p>\n

\u201cThe uncertainty is always the worst thing in business \u2013 any business leader would prefer a stable known environment when you have six months trailing potential tax changes.<\/p>\n

\u201cThis year it\u2019s a month later which is even worse for seasonal retailers\u2026it\u2019s not great if you\u2019re going into a Christmas period with everybody not sure how much money is in their pocket.\u201d<\/p>\n

\t\t\t\t\tRead more<\/p>\n

\t\t\tLeading Market Research Firm Finds 88% of Enterprises Advancing Decision Intelligence, With AI Agents Emerging as Key Enablers<\/a><\/p>\n

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\t\t\tPeople & Organisations\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"Wednesday 12 November 2025 10:49 am Share Facebook Share on Facebook X Share on Twitter LinkedIn Share on…\n","protected":false},"author":2,"featured_media":259629,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[554,733,4308,458,84,62388,7816,53651,107492,50,1445,474,86,56,1893,54,55],"class_list":{"0":"post-259628","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-artificial-intelligence","10":"tag-artificialintelligence","11":"tag-budget","12":"tag-business","13":"tag-car-industry","14":"tag-cars","15":"tag-london-stock-exchange","16":"tag-motorpoint","17":"tag-news","18":"tag-rachel-reeves","19":"tag-tax","20":"tag-technology","21":"tag-uk","22":"tag-uk-economy","23":"tag-united-kingdom","24":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/259628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=259628"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/259628\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/259629"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=259628"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=259628"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=259628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}