{"id":28197,"date":"2025-07-28T07:32:09","date_gmt":"2025-07-28T07:32:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/28197\/"},"modified":"2025-07-28T07:32:09","modified_gmt":"2025-07-28T07:32:09","slug":"council-in-peterborough-turns-experienced-worker-into-ai-chatbot","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/28197\/","title":{"rendered":"Council in Peterborough turns experienced worker into AI chatbot"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Ms Jinks worked with the team to feed information to the AI tool so it could answer questions asked on a daily basis in her usual chatty and direct manner.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;It was so exciting to develop this chatbot,&#8221; she said.  <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Staff can now ask me questions whenever they want and receive a reply straightaway.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;It&#8217;s lovely that they&#8217;ve kept my name and some staff have told me that they actually thought they were chatting with me \u2013 I guess that&#8217;s because I&#8217;ve written all the answers!&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The council said Hey Geraldine could respond to &#8220;contextual and practice-based questions&#8221; such as, &#8220;I am working with a person who is forgetting to turn the oven off. What is available to help them?&#8221; <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It would then provide a range of answers and possible solutions and links to resources.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It is hoped the technology will make it easier and quicker to discharge people from hospital. <\/p>\n","protected":false},"excerpt":{"rendered":"Ms Jinks worked with the team to feed information to the AI tool so it could answer questions&hellip;\n","protected":false},"author":2,"featured_media":28198,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[554,733,4308,86,56,54,55],"class_list":["post-28197","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-technology","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/28197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=28197"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/28197\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/28198"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=28197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=28197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=28197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}