{"id":308414,"date":"2025-12-10T07:08:12","date_gmt":"2025-12-10T07:08:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/308414\/"},"modified":"2025-12-10T07:08:12","modified_gmt":"2025-12-10T07:08:12","slug":"carlisle-gp-surgery-provides-over-5000-appointments-in-a-month","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/308414\/","title":{"rendered":"Carlisle GP surgery provides over 5,000 appointments in a month"},"content":{"rendered":"<p>\n  Eden Medical Group in Carlisle, saw 2,780 GP or Advanced Nurse Practitioner (ANP) appointments and 2,234 nurse or healthcare assistant appointments.\n<\/p>\n<p>\n  Statistics from the surgery revealed that 3,421 of these appointments were conducted face-to-face.\n<\/p>\n<p>\n  They also dealt with more than 4,700 phone calls and 3,281 online triage submissions with 164 submissions each day.\n<\/p>\n<p>\n  Statistics show 93.66 per cent of those who submitted a query using the online system had this resolved on the same day which included organising appointments for a future date.\n<\/p>\n<p>\n  The surgery now has a new online system that allows people to book appointments digitally which has been praised by patients.\n<\/p>\n<p>\n  One patient said: &#8220;I just wanted to message to say how great the new online triage system is.\n<\/p>\n<p>\n  Read More: <a href=\"https:\/\/www.newsandstar.co.uk\/news\/25679035.rightmove-names-carlisle-among-happiest-places-live\/?ref=ial\" target=\"_blank\" rel=\"nofollow noopener\">Carlisle voted one of Britain\u2019s happiest places to live in 2025<\/a>\n<\/p>\n<p>\n  &#8220;I did a triage at 16:10pm and received a call back with an appointment at 8:30pm the next day at 16:22pm.\n<\/p>\n<p>\n  &#8220;This was very much needed at the practice and in my opinion is fantastic.&#8221;\n<\/p>\n<p>\n  Another said: &#8220;It was simple and quick from online query to appointment to seeing doctor.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Eden Medical Group in Carlisle, saw 2,780 GP or Advanced Nurse Practitioner (ANP) appointments and 2,234 nurse or&hellip;\n","protected":false},"author":2,"featured_media":308415,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":{"0":"post-308414","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-health","9":"tag-healthcare","10":"tag-uk","11":"tag-united-kingdom","12":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/308414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=308414"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/308414\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/308415"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=308414"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=308414"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=308414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}