{"id":3746,"date":"2025-07-16T19:59:10","date_gmt":"2025-07-16T19:59:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/3746\/"},"modified":"2025-07-16T19:59:10","modified_gmt":"2025-07-16T19:59:10","slug":"uk-retail-giant-co-op-confirms-hackers-stole-all-6-5-million-customer-records","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/3746\/","title":{"rendered":"UK retail giant Co-op confirms hackers stole all 6.5 million customer records"},"content":{"rendered":"<p id=\"speakable-summary\" class=\"wp-block-paragraph\">The chief executive of U.K. retail conglomerate Co-op on Wednesday said that hackers had stolen the personal data of all of the company\u2019s customers during an April cyberattack.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">Co-op Group CEO Shirine Khoury-Haq told <a href=\"https:\/\/www.bbc.com\/news\/articles\/cql0ple066po\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">BBC News<\/a> that the hackers copied the company\u2019s member list of 6.5 million members, but that Co-op shut down its network before the hackers could lock up its systems with ransomware.<\/p>\n<p class=\"wp-block-paragraph\">The members\u2019 data includes names, addresses, and contact information.<\/p>\n<p class=\"wp-block-paragraph\">The retailer\u2019s network shutdown subsequently resulted in widespread internal disruption across its U.K. back offices and grocery stores.<\/p>\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/techcrunch.com\/2025\/04\/30\/uk-retail-giant-co-op-warns-of-disruption-as-it-battles-cyberattack\/\" rel=\"nofollow noopener\" target=\"_blank\">breach at Co-op<\/a> in April was part of a broader hacking campaign targeting the U.K. retail sector, which also saw <a href=\"https:\/\/techcrunch.com\/2025\/05\/13\/marks-spencer-confirms-customers-personal-data-was-stolen-in-hack\/\" rel=\"nofollow noopener\" target=\"_blank\">the theft of an unspecified amount of customer data<\/a> from Marks &amp; Spencer and an attempted cyberattack on Harrods. The cyberattacks were attributed to Scattered Spider, a <a href=\"https:\/\/techcrunch.com\/2024\/11\/01\/the-biggest-underestimated-security-threat-of-today-advanced-persistent-teenagers\/\" rel=\"nofollow noopener\" target=\"_blank\">collective of mostly young hackers<\/a> that use deception tactics to trick companies\u2019 IT helpdesks into granting them access to their network.<\/p>\n<p class=\"wp-block-paragraph\">Earlier in July, U.K. authorities <a href=\"https:\/\/techcrunch.com\/2025\/07\/10\/authorities-arrest-four-hackers-linked-to-uk-retail-hacking-spree\/\" rel=\"nofollow noopener\" target=\"_blank\">arrested four people for allegedly<\/a> having links to the retail cyberattacks, including a 20-year-old woman, two men aged 19, and a youth aged 17. The four are accused of hacking, blackmail, and participating as a member of an organized crime group.<\/p>\n<p class=\"wp-block-paragraph\">Since the cyberattacks, the hackers reportedly moved on <a href=\"https:\/\/techcrunch.com\/2025\/06\/28\/fbi-cybersecurity-firms-say-scattered-spider-hackers-now-targeting-airlines-transportation-sector\/\" rel=\"nofollow noopener\" target=\"_blank\">to target the airline and transportation industry<\/a>, as well as <a href=\"https:\/\/techcrunch.com\/2025\/06\/23\/us-insurance-giant-aflac-says-customers-personal-data-stolen-during-cyberattack\/\" rel=\"nofollow noopener\" target=\"_blank\">insurance companies<\/a> \u2014 sectors that store vast amounts of consumers\u2019 data.<\/p>\n<p class=\"wp-block-paragraph\">It\u2019s not known how much the breach at Co-op will cost it. According to <a href=\"https:\/\/www.insuranceinsider.com\/article\/2etw61dqpkc8g9h6ujmrk\/all-topics\/claims-and-losses\/co-op-did-not-have-cyber-coverage-for-ransomware-attacks?zephr_sso_ott=gGUFKw\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">one retail industry news outlet<\/a>, Co-op did not have cybersecurity insurance at the time of the hack, which could result in the company incurring heavy financial costs.<\/p>\n<p>Techcrunch event<\/p>\n<p>\n\t\t\t\t\t\t\t\t\tSan Francisco<br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t|<br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\tOctober 27-29, 2025\n\t\t\t\t\t\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"The chief executive of U.K. retail conglomerate Co-op on Wednesday said that hackers had stolen the personal data&hellip;\n","protected":false},"author":2,"featured_media":3747,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[84,2475,2476,964,59,2023,2477,56,54,55],"class_list":["post-3746","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-business","tag-cyberattack","tag-cybersecurity","tag-data-breach","tag-gb","tag-retail","tag-scattered-spider","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/3746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=3746"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/3746\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/3747"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=3746"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=3746"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=3746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}