{"id":384733,"date":"2026-01-22T19:30:13","date_gmt":"2026-01-22T19:30:13","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/384733\/"},"modified":"2026-01-22T19:30:13","modified_gmt":"2026-01-22T19:30:13","slug":"claude-was-down-for-many-heres-everything-we-know","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/384733\/","title":{"rendered":"Claude was down for many \u2013 here&#8217;s everything we know"},"content":{"rendered":"<p>Refresh <\/p>\n<p>2026-01-22T15:52:46.625Z<\/p>\n<p id=\"73c3d4fa-b31f-4e97-907b-f7b78d252d87\">To kick things off here is a look at Down Detector as of 10:40AM ET showing over 2,400 reports of issues with Claude.<\/p>\n<p class=\"vanilla-image-block\" style=\"padding-top:56.25%;\">\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/yM5RbAyFgZDTmn2z2WeZL7.jpg\" alt=\"Claude down reports\"   loading=\"lazy\" data-new-v2-image=\"true\" data-original-mos=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/yM5RbAyFgZDTmn2z2WeZL7.jpg\" data-pin-media=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/yM5RbAyFgZDTmn2z2WeZL7.jpg\" class=\"inline\"\/>\n<\/p>\n<p>(Image credit: Future)<\/p>\n<p>2026-01-22T16:04:02.903Z<\/p>\n<p id=\"9e917379-67f3-4858-aace-790877454b60\">I&#8217;m on a free account, as well as a few of my colleagues, and Claude simply isn&#8217;t answering prompts. I&#8217;m seeing an error message, &#8220;This isn&#8217;t working right now,&#8221; that suggests I try again, and this is appearing on both desktop and mobile.<\/p>\n<p class=\"vanilla-image-block\" style=\"padding-top:56.25%;\">\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/SnD8j7SLwZWr8omkhP5w38.jpg\" alt=\"Claude on mobile not working\"   loading=\"lazy\" data-new-v2-image=\"true\" data-original-mos=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/SnD8j7SLwZWr8omkhP5w38.jpg\" data-pin-media=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/SnD8j7SLwZWr8omkhP5w38.jpg\" class=\"inline\"\/>\n<\/p>\n<p>(Image credit: Future\/Jacob Krol)<\/p>\n<p>2026-01-22T16:08:17.058Z<\/p>\n<p id=\"ba829a45-a9f0-4f72-9506-75c37eb42e49\">And here&#8217;s a look at this error message. I&#8217;m seeing this appear when I open a new chat with Claude on desktop, but also after I send a prompt through. Let us know in the comments below if you&#8217;re having issues with Claude.<\/p>\n<p class=\"vanilla-image-block\" style=\"padding-top:56.27%;\">\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/mTfrHMYhAN3ZWAujpB7dmS.jpg\" alt=\"Claude &quot;Not Working&quot; Message\"   loading=\"lazy\" data-new-v2-image=\"true\" data-original-mos=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/mTfrHMYhAN3ZWAujpB7dmS.jpg\" data-pin-media=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/mTfrHMYhAN3ZWAujpB7dmS.jpg\" class=\"inline\"\/>\n<\/p>\n<p>(Image credit: Future\/Jacob Krol)<\/p>\n<p>2026-01-22T16:14:10.254Z<br \/>\n<a id=\"elk-d4e5eb5c-c11a-4140-b5c4-45a69b7853f6\"\/>Claude confirms an &#8216;elevated errors&#8217; issue is happening<\/p>\n<p id=\"d104f177-1259-4dd4-8fdd-500df1e4dde1\" class=\"paywall\" aria-hidden=\"true\">Shortly after the 11 AM ET hour, Claude has updated its <a data-analytics-id=\"inline-link\" href=\"https:\/\/status.claude.com\" target=\"_blank\" data-mrf-recirculation=\"inline-link\" rel=\"nofollow noopener\">status page<\/a> to note that it is currently &#8216;investigating&#8217; the issue causing &#8216;elevated errors&#8217; with the platform. There&#8217;s no time for mitigation or recovery as of yet, but the teams at Anthropic are on it.<\/p>\n<p class=\"vanilla-image-block\" style=\"padding-top:56.26%;\">\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/EBAT5C5AaKhegp34ALaos9.jpg\" alt=\"Claude confirms an issue\"   loading=\"lazy\" data-new-v2-image=\"true\" data-original-mos=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/EBAT5C5AaKhegp34ALaos9.jpg\" data-pin-media=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/EBAT5C5AaKhegp34ALaos9.jpg\" class=\"inline\"\/>\n<\/p>\n<p>(Image credit: Future\/Jacob Krol)<\/p>\n<p>2026-01-22T16:23:40.729Z<\/p>\n<p id=\"e6b24383-53ac-4183-90b1-e3b7bbfec61f\">It appears that Claude might be recovering a bit, as while still slow to respond \u2013 taking close to a minute rather than a few seconds for a relatively easy prompt \u2013 I was able to get a response from Anthropic&#8217;s popular AI chatbot. I&#8217;m using the Sonnet 4.5 model here.<\/p>\n<p class=\"vanilla-image-block\" style=\"padding-top:56.28%;\">\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/95Gqctz5W2tnEQ7iqSLTDR.jpg\" alt=\"Claude might be recovering a bit\"   loading=\"lazy\" data-new-v2-image=\"true\" data-original-mos=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/95Gqctz5W2tnEQ7iqSLTDR.jpg\" data-pin-media=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/95Gqctz5W2tnEQ7iqSLTDR.jpg\" class=\"inline\"\/>\n<\/p>\n<p>(Image credit: Future\/Jacob Krol)<\/p>\n<p id=\"3d377a92-996e-4bb8-a89c-6f860a25ec96\">Similarly, reports on Down Detector are starting to level off, with about 2,250 in the United States for Claude as of 11:05AM ET.<\/p>\n<p>2026-01-22T16:26:36.937Z<br \/>\n<a id=\"elk-5e18bfff-7b78-4e21-b63f-8fdd2ac3717a\"\/>Claude confirms a separate issue with signing-in<\/p>\n<p id=\"0333a4c1-70a6-40b4-adcf-4ff1ec8784e7\" class=\"paywall\" aria-hidden=\"true\">Sometimes lightning strikes twice, as Claude has confirmed a separate issue aside from &#8216;elevate error rates&#8217;, as some folks are also experiencing trouble signing into the platform itself.<\/p>\n<p class=\"paywall\" aria-hidden=\"true\">The full bulletin reads: &#8220;We are currently investigating an issue affecting Claude Code authentication. Users may encounter errors when attempting to sign in or authenticate their Claude Code sessions.&#8221; It was posted at 11:22 AM ET, and I can confirm that I did have issues signing in to Claude, as did a few of my colleagues.<\/p>\n<p class=\"vanilla-image-block\" style=\"padding-top:56.28%;\">\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/enUBLcZJJhzJ9z5bqQLWjm.jpg\" alt=\"Claude issues another statement\"   loading=\"lazy\" data-new-v2-image=\"true\" data-original-mos=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/enUBLcZJJhzJ9z5bqQLWjm.jpg\" data-pin-media=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/01\/enUBLcZJJhzJ9z5bqQLWjm.jpg\" class=\"inline\"\/>\n<\/p>\n<p>(Image credit: Future\/Jacob Krol)<\/p>\n<p>2026-01-22T16:33:04.914Z<\/p>\n<p id=\"2f72b482-7993-4420-8ae9-4f99a7758532\">There&#8217;s still no update on elevated errors when using Claude, but Anthropic has a fix for authenticating with the platform. As of 11:29 AM ET \u2013 just minutes ago \u2013 Claude says a fix has been rolled out:<\/p>\n<p class=\"paywall\" aria-hidden=\"true\">&#8220;The issue has been identified and a fix is being implemented,&#8221; this hopefully means that if you haven&#8217;t been able to sign in or authenticate into Claude Code, you&#8217;ll be back in shortly.<\/p>\n<p>2026-01-22T16:56:09.003Z<br \/>\n<a id=\"elk-82173889-79d1-492d-9d86-7fdb2a5f640b\"\/>Claude says the elevated errors issue is &#8216;resolved&#8217;<\/p>\n<p id=\"b57ecee1-f90f-4520-8bf4-0ddbbdc43cb8\" class=\"paywall\" aria-hidden=\"true\">As of 11:49AM ET, Claude says the issue causing &#8216;elevated error&#8217; rates with the AI chatbot is resolved. That&#8217;s good news and means that Claude should be operating normal or closer to it shortly whether you&#8217;re on desktop or mobile and regardless if you&#8217;re a paid or free subscriber.<\/p>\n<p class=\"paywall\" aria-hidden=\"true\">That means the issues impacting Claude lasted for about an hour and 20 minutes since we started seeing Down Detector reports spike, and by Anthropic&#8217;s timeline it lasted for roughly 40 minutes &#8230; well at least since it confirmed the &#8216;elevated error&#8217; rates.<\/p>\n<p class=\"paywall\" aria-hidden=\"true\">I&#8217;m back and able to have conversations with Claude, albeit every few are a bit slower moving, but let us know in the comments below if it&#8217;s back for you. Additionally, reports on Down Detector as of 11:36 AM ET are under 300 reports.<\/p>\n<p>Please follow our <a href=\"&quot;https:\/\/www.techradar.com\/news\/about-us#section-community-guidelines&quot;\" target=\"&quot;_blank&quot;\">community guidelines<\/a>.&#8221;&gt;<\/p>\n<p class=\"mb-3 !text-lg\">You must confirm your public display name before commenting<\/p>\n<p class=\"mb-3 !text-sm\">Please logout and then login again, you will then be prompted to enter your display name.<\/p>\n<p>Logout<\/p>\n","protected":false},"excerpt":{"rendered":"Refresh 2026-01-22T15:52:46.625Z To kick things off here is a look at Down Detector as of 10:40AM ET showing&hellip;\n","protected":false},"author":2,"featured_media":384734,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[554,733,4308,86,56,54,55],"class_list":{"0":"post-384733","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-artificial-intelligence","10":"tag-artificialintelligence","11":"tag-technology","12":"tag-uk","13":"tag-united-kingdom","14":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/384733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=384733"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/384733\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/384734"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=384733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=384733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=384733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}