\n MP for Bournemouth East, Mr Tom Hayes, said his office intervened after a woman from Bournemouth retired in 1994 and had never received her state pension.\n<\/p>\n
\n Sandra, daughter of Nan, discovered earlier this year that her mother who retired never received pension.\n<\/p>\n
\n After querying this in March 2025, the DWP confirmed in May that Nan had unknowingly deferred her pension and was entitled to more than 30 years\u2019 worth of back payments.\n<\/p>\n
\n Sandra, who has Power of Attorney and is executor following the recent death of her father in January, was told that her mother would be sent a \u201cchoices letter\u201d to confirm how the money should be paid.\n<\/p>\n
\n Nan had opted to receive a lump sum. However, the letter never came.\n<\/p>\n
\n Sandra contacted Hayes\u2019s office and he got in touch with DWP to take the issue.\n<\/p>\n
\n Within four days, the pensions minister confirmed that Nan was entitled to a substantial lump sum. The necessary paperwork was sent, and Nan received her full backdated pension, along with a formal apology from the DWP.\n<\/p>\n
\n Sandra said: \u201cThe DWP didn\u2019t respond until Tom represented my Mum and me directly in Parliament\u2014this resulted in action, but this is not how it should be.\n<\/p>\n
\n Tom Hayes MP said: \u201cThis case shouldn\u2019t have needed to be raised in Parliament. But when the system breaks down, I will do whatever it takes to make it listen.\n<\/p>\n
\n “I\u2019m relieved for Nan and Sandra\u2014but no one should have to fight this hard for what\u2019s rightfully theirs.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"MP for Bournemouth East, Mr Tom Hayes, said his office intervened after a woman from Bournemouth retired in…\n","protected":false},"author":2,"featured_media":406202,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[84,4176,4174,4175,56,54,55],"class_list":["post-406201","post","type-post","status-publish","format-standard","has-post-thumbnail","category-personal-finance","tag-business","tag-finance","tag-personal-finance","tag-personalfinance","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/406201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=406201"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/406201\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/406202"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=406201"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=406201"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=406201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}