{"id":411756,"date":"2026-02-06T20:53:10","date_gmt":"2026-02-06T20:53:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/411756\/"},"modified":"2026-02-06T20:53:10","modified_gmt":"2026-02-06T20:53:10","slug":"jd-wetherspoons-assistance-dog-policy-could-be-breaking-the-law-watchdog-says","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/411756\/","title":{"rendered":"JD Wetherspoon&#8217;s assistance dog policy could be breaking the law, watchdog says"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">JD Wetherspoon&#8217;s policy to refuse to serve disabled customers who do not have photo ID for their assistance dogs could be breaking the law, the equality watchdog has said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The pub chain has had a ban on dogs \u2013 with the exception of assistance dogs \u2013 in its UK pubs for a number of years.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">However, in May last year the firm introduced a new policy to ask anyone wanting admission with a dog to produce identification from a charity called Assistance Dogs UK (ADUK).<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The BBC has spoken to a number of disabled people who said they have been challenged and refused service if they do not have ID.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">One woman said she felt sick and humiliated when she was challenged to show identification for her guide dog.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Wetherspoon said it believed its policy, which was an adjustment to its usual &#8220;no dogs&#8221; rule, was lawful and reasonable and that they had taken legal advice on it.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It said it was brought in to protect customers after seeing an increase in the number of people trying to gain access to its premises with dogs, using ID and jackets, which can be purchased online without showing proof of training or a medical need.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">However, the Equality and Human Rights Commission (EHRC) said it had now written to the pub chain after it received complaints from disabled people and said it was concerned the policy may not comply with UK law. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The charity Assistance Dogs UK said it believed, from its understanding of the law, that the pub chain&#8217;s policy was discriminatory and that no identification was legally required.<\/p>\n","protected":false},"excerpt":{"rendered":"JD Wetherspoon&#8217;s policy to refuse to serve disabled customers who do not have photo ID for their assistance&hellip;\n","protected":false},"author":2,"featured_media":411757,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[49,50,51,47,52,48],"class_list":["post-411756","post","type-post","status-publish","format-standard","has-post-thumbnail","category-headlines","tag-headlines","tag-news","tag-top-news","tag-top-stories","tag-topnews","tag-topstories"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/411756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=411756"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/411756\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/411757"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=411756"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=411756"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=411756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}