{"id":414134,"date":"2026-02-08T05:59:20","date_gmt":"2026-02-08T05:59:20","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/414134\/"},"modified":"2026-02-08T05:59:20","modified_gmt":"2026-02-08T05:59:20","slug":"manx-trial-of-online-triage-system-for-gp-appointments-fairer","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/414134\/","title":{"rendered":"Manx trial of online triage system for GP appointments &#8216;fairer&#8217;"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Patients with urgent medical problems between 16:00 and 18:00 GMT are still asked to phone the practice, but those with non-urgent requests after 16:00 should use the online system the following morning.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Those without internet access are advised to complete the online form with help over the phone, or in person at their usual surgery.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Manx Care said the new system would make it &#8220;easier for patients to access the right care, at the right time&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The changes would &#8220;reduce pressure on the practice&#8221;, the healthcare provider said, while &#8220;improving fairness in how appointments are allocated&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It said: &#8220;This allows clinical staff to determine the most appropriate next steps, whether that is an appointment, advice, or onward referral based on the patient&#8217;s individual needs.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Patients with urgent medical problems between 16:00 and 18:00 GMT are still asked to phone the practice, but&hellip;\n","protected":false},"author":2,"featured_media":414135,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":["post-414134","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/414134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=414134"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/414134\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/414135"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=414134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=414134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=414134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}