{"id":421660,"date":"2026-02-12T11:08:12","date_gmt":"2026-02-12T11:08:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/421660\/"},"modified":"2026-02-12T11:08:12","modified_gmt":"2026-02-12T11:08:12","slug":"cqc-rates-nottingham-care-home-as-outstanding-after-first-inspection","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/421660\/","title":{"rendered":"CQC rates Nottingham care home as &#8216;Outstanding&#8217; after first inspection"},"content":{"rendered":"<p class=\"cqc-standfirst\"><a href=\"https:\/\/westbridgfordwire.com\/cqc-upgrades-nottinghamshire-care-home-to-outstanding\/\" rel=\"nofollow noopener\" target=\"_blank\">The Care Quality Commission (CQC)<\/a> has\u00a0rated\u00a0Tottle\u00a0Brook House in Nottingham as\u00a0outstanding\u00a0following\u00a0its first inspection\u00a0in\u00a0November\u00a02025.<\/p>\n<p>Tottle\u00a0Brook House, run by\u00a0Elysium Healthcare No.4 Limited,\u00a0is a purpose-built service, with people living in their own flatlets on site. The service is registered to provide accommodation with personal care for a maximum of five people.<\/p>\n<p>CQC carried out the inspection in line with its \u2018right support, right care, right culture\u2019\u00a0<a href=\"https:\/\/www.cqc.org.uk\/guidance-regulation\/autistic-people-learning-disability\/right-support-right-care-right-culture\" target=\"_blank\" rel=\"noopener nofollow\">guidance<\/a>, which assesses whether a service guarantees autistic people and people with a learning disability the respect, equality, dignity, choice,\u00a0independence\u00a0and access to local communities that most people take for granted.<\/p>\n<p>CQC has rated\u00a0Tottle\u00a0Brook House\u00a0as outstanding\u00a0for being\u00a0caring and\u00a0responsive. Safe,\u00a0effective\u00a0and well-led were rated\u00a0as good.<\/p>\n<p>Greg Rielly, CQC\u2019s deputy director\u00a0of adult social care\u00a0for the\u00a0East\u00a0Midlands, said:<\/p>\n<p>\u201cWhen we inspected\u00a0Tottle\u00a0Brook House, we found an exceptional\u00a0service\u00a0with a clear ethos which\u00a0empowered people\u00a0to be independent\u00a0and\u00a0have control over their own lives.\u00a0This resulted in outcomes for people which truly reflected the principles and values of right support, right care, right culture.<\/p>\n<p>\u201cIt was wonderful to see\u00a0how staff\u00a0valued people as individuals, treating them with kindness and compassion. The service\u2019s\u00a0ethos\u00a0included\u00a0celebrating\u00a0people\u2019s\u00a0skills and\u00a0acknowledging\u00a0their\u00a0achievements, which was clear in their care plans.<\/p>\n<p>\u201cStaff knew people well\u00a0and showed a genuine interest in people\u2019s lives, engaging them in meaningful conversations\u00a0and supporting\u00a0them to do the things they enjoyed, such as walking and cooking their favourite meals.\u00a0One person wanted to become more independent\u00a0in getting\u00a0out in the\u00a0community and doing\u00a0their own shopping. We saw\u00a0staff had put a\u00a0plan in place for this\u00a0that\u00a0had detailed goals for the person\u00a0to achieve\u00a0it.<\/p>\n<p>\u201cIn addition\u00a0to this, staff also fully understood people\u2019s anxieties, triggers and distresses\u00a0and had personalised strategies in place to\u00a0anticipate\u00a0and prevent issues before they arose.\u00a0For example, one person had a fear of abandonment caused by their life history. Staff were mindful of this and had built up a positive, trusting relationship with them.<\/p>\n<p>\u201cPeople were fully\u00a0involved as partners in their care planning\u00a0and told us they felt listened to and valued. They were\u00a0supported by staff to\u00a0create\u00a0meaningful,\u00a0person-centred\u00a0support plans\u00a0tailored to their needs\u00a0and which reflected their sensory,\u00a0cognitive\u00a0and functioning needs.<\/p>\n<p>\u201cOverall, leaders and staff should be incredibly proud of the care they provide at\u00a0Tottle\u00a0Brook House and the positive outcomes this has on the people they look after.\u201d<\/p>\n<p>Inspectors found:\u00a0<\/p>\n<p>Staff provided support at a pace which suited people\u2019s needs. People told us they\u00a0didn\u2019t\u00a0feel pressured to hurry.Staff made sure people\u2019s communication needs were met and information was shared with them in a way they could understand.The registered manager was motivated to innovate and use\u00a0new ideas\u00a0and initiatives to\u00a0maintain\u00a0excellent care for people.Staff provided care and support in an environment that was safe, clean, well-equipped,\u00a0well-furnished\u00a0and well-maintained, and which met people\u2019s sensory and physical needs.Staff assessed people\u2019s risks regularly and managed them safely. People were involved in managing their own risks whenever possible and supported to understand and reflect on risk-taking behaviours.Staff had a reporting system in place if restrictive practices were used, and there were comprehensive reviews to try and reduce the use of these practices.Staff had built up a positive relationship with external healthcare partners to ensure people were fully supported.<\/p>\n","protected":false},"excerpt":{"rendered":"The Care Quality Commission (CQC) has\u00a0rated\u00a0Tottle\u00a0Brook House in Nottingham as\u00a0outstanding\u00a0following\u00a0its first inspection\u00a0in\u00a0November\u00a02025. Tottle\u00a0Brook House, run by\u00a0Elysium Healthcare No.4&hellip;\n","protected":false},"author":2,"featured_media":421661,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":["post-421660","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/421660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=421660"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/421660\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/421661"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=421660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=421660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=421660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}