{"id":422958,"date":"2026-02-13T04:10:11","date_gmt":"2026-02-13T04:10:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/422958\/"},"modified":"2026-02-13T04:10:11","modified_gmt":"2026-02-13T04:10:11","slug":"are-ai-tools-a-threat-to-financial-services-firms","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/422958\/","title":{"rendered":"Are AI tools a threat to financial services firms?"},"content":{"rendered":"<p>Jittery investors continue to punish stocks of companies that may or may not face disruption from artificial intelligence.\u00a0<\/p>\n<p>Last week it was <a title=\"\" class=\"interallink\" href=\"https:\/\/www.marketplace.org\/story\/2026\/02\/06\/why-did-an-update-to-anthropics-ai-spark-a-stock-sell-off#why-an-update-to-anthropics-ai-sparked-a-stock-sell-off\" rel=\"nofollow noopener\" target=\"_blank\">software firms<\/a>, then <a class=\"externallink\" title=\"\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/fintool.com\/news\/insurance-brokers-ai-disruption-chatgpt-selloff\">insurance brokers<\/a>.\u00a0Now, it\u2019s financial brokerages that offer people planning advice \u2014 the likes of Charles Schwab, Raymond James, and Ameriprise.\u00a0<\/p>\n<p>The latest source of fear is a new AI tool from a startup called Altruist, which <a class=\"externallink\" title=\"\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.investmentnews.com\/goria\/custodian\/altruist-expands-hazel-ai-with-tax-planning-capabilities\/265211\">promises<\/a> to automate tax planning.\u00a0<\/p>\n<p>The new AI application from Altruist is said to ingest documents like tax forms, pay stubs and notes, and spit out tax planning advice \u2014 all traditionally functions of a financial advisor.\u00a0<\/p>\n<p>\u201cThe AI is reducing the cost of intelligence,\u201d said Thomas Shuster, research director at IDC Financial Insights.\u00a0\u201cWhen intelligence gets cheaper, the margins shift within the ecosystem. And so it is by definition, I think, highly disruptive.\u201d<\/p>\n<p>So which companies might get walloped? Sean Dunlop, director of financial services at Morningstar, said it\u2019s hard to say.\u00a0<\/p>\n<p>\u201cInvestors have been looking to see what firms they think might be exposed to AI disruption, and that has been pretty wide ranging,\u201d he said.<\/p>\n<p>But it\u2019s not clear firms are facing a serious threat at all, in part because we\u2019ve seen this movie before. Financial advisors have offered automated options for <a class=\"externallink\" title=\"\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.investopedia.com\/terms\/r\/roboadvisor-roboadviser.asp\">over a decade<\/a>, but clients haven\u2019t used them much, said Dunlop.\u00a0<\/p>\n<p>\u201cYou&#8217;re looking at somewhere between 2% and 4% penetration of <a title=\"\" class=\"interallink\" href=\"https:\/\/www.marketplace.org\/story\/2016\/03\/07\/younger-investors-prefer-computer-human-advisors\" rel=\"nofollow noopener\" target=\"_blank\">robo-advice solutions<\/a>. I don&#8217;t think that&#8217;s a bad analog, as we look forward at what the impact of AI is going to be,\u201d he said.<\/p>\n<p>Such low uptake is no surprise to Isabella Loaiza at MIT, who has researched AI\u2019s impact on the financial industry.\u00a0<\/p>\n<p>\u201cIn financial services, you need a lot of human capabilities, like opinion, empathy, hope,\u201d she said.<\/p>\n<p>Good luck getting those from an AI bot.\u00a0Loaiza expects AI to augment the work of financial advisors \u2014 not replace them.\u00a0<\/p>\n<p>Related Topics<\/p>\n","protected":false},"excerpt":{"rendered":"Jittery investors continue to punish stocks of companies that may or may not face disruption from artificial intelligence.\u00a0&hellip;\n","protected":false},"author":2,"featured_media":422959,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[733,84,4176,25226,1346,4174,4175,56,54,55],"class_list":{"0":"post-422958","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-personal-finance","8":"tag-artificial-intelligence","9":"tag-business","10":"tag-finance","11":"tag-financial-advisor","12":"tag-financial-services","13":"tag-personal-finance","14":"tag-personalfinance","15":"tag-uk","16":"tag-united-kingdom","17":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/422958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=422958"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/422958\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/422959"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=422958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=422958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=422958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}