{"id":436203,"date":"2026-02-20T13:59:24","date_gmt":"2026-02-20T13:59:24","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/436203\/"},"modified":"2026-02-20T13:59:24","modified_gmt":"2026-02-20T13:59:24","slug":"maryport-dental-practice-meets-all-but-one-cqc-requirement","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/436203\/","title":{"rendered":"Maryport dental practice meets all but one CQC requirement"},"content":{"rendered":"<p>\n  The CQC carried out the inspection of Maryport Smile Centre on Bridge Street in August and a report, published last week, reveals that the dental practice &#8220;had not met all regulations.&#8221;\n<\/p>\n<p>\n  CQC inspectors determined that the dental practice met requirements on safety, effectiveness, caring for patients and being responsive.\n<\/p>\n<p>\n  However, the dental surgery, also known as <a href=\"https:\/\/www.timesandstar.co.uk\/news\/24591551.alauna-dental-practice-opens-bridge-street-maryport-much-praise\/?ref=ed_direct\" target=\"_blank\" rel=\"nofollow noopener\">Alauna Dental Care<\/a>, was not fully compliant with regulations around being &#8220;well-led.&#8221;\n<\/p>\n<p>\n  <img   width=\"100%\"\/>A stock image of a patient at a dentist.\n<\/p>\n<p>\n  Although patients have given a positive report of the care the practice provides, CQC inspectors found that the leadership of the practice &#8220;had ineffective systems or processes to enable them to assess, monitor and improve the quality and safety of the services being provided.&#8221;\n<\/p>\n<p>\n  In this respect, the practice was in breach of Regulation 17 of the Health and Social Care Act 2008.\n<\/p>\n<p>\n  CQC inspectors found that the practice had &#8220;ineffective processes for identifying risk and managing risks identified from safety reports and assessments.\n<\/p>\n<p>\n  &#8220;We have documented these concerns and omissions in an action plan request to the provider.&#8221;\n<\/p>\n<p>\n  <img   width=\"100%\"\/>Alauna Dental Care on Bridge Street in Maryport. (Image: Newsquest)\n<\/p>\n<p>\n  The report acknowledges that staff at the practice, which provides private and <a href=\"https:\/\/www.timesandstar.co.uk\/news\/24086897.goodwin-associates-cockermouth-surrenders-nhs-contract\/?ref=ed_direct\" target=\"_blank\" rel=\"nofollow noopener\">NHS dentistry<\/a>, were responsive when given feedback, &#8220;telling us they would act on areas requiring improvement immediately.&#8221;\n<\/p>\n<p>\n  But it said: &#8220;Where we could see staff had clear responsibilities, systems of accountability to support good governance were not in place.&#8221;\n<\/p>\n<p>\n  Patients were encouraged to share their views on the care of the practice two weeks prior to the inspection.\n<\/p>\n<p>\n  <img   width=\"100%\"\/>A child receiving a check-up at a dental practice. (Image: RADAR)\n<\/p>\n<p>\n  Feedback was examined on the day of the inspection and the CQC found that patients gave &#8220;a positive view of the dental team and care provided by the practice.&#8221;\n<\/p>\n<p>\n  The practice has a rating of 4.8 out of five on Google Reviews, with many patients giving its care four or five stars.\n<\/p>\n<p>\n  One patient said that they were given a &#8220;very thorough examination,&#8221; finding each of the three staff members she dealt with to be &#8220;polite and professional.&#8221;\n<\/p>\n<p>\n  <a href=\"https:\/\/www.newsandstar.co.uk\/subscribe\/?ref=ed_direct\" target=\"_blank\" rel=\"nofollow noopener\">SUBSCRIBE TO SUPPORT TRUSTED LOCAL JOURNALISM<\/a>\n<\/p>\n<p>\n  Another patient found Maryport Smile Centre&#8217;s dentist to be &#8220;very helpful and friendly,&#8221; putting patients at ease.\n<\/p>\n<p>\n  Inspectors found that staff of the practice were treating patients &#8220;with dignity and respect,&#8221; providing access to care, support and treatment when required.\n<\/p>\n<p>\n  CQC inspectors found that the practice is &#8220;providing safe care in accordance with the relevant regulations and had taken into consideration appropriate guidance.<\/p>\n","protected":false},"excerpt":{"rendered":"The CQC carried out the inspection of Maryport Smile Centre on Bridge Street in August and a report,&hellip;\n","protected":false},"author":2,"featured_media":436204,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":["post-436203","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/436203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=436203"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/436203\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/436204"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=436203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=436203"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=436203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}