{"id":448523,"date":"2026-02-27T13:04:07","date_gmt":"2026-02-27T13:04:07","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/448523\/"},"modified":"2026-02-27T13:04:07","modified_gmt":"2026-02-27T13:04:07","slug":"employment-rights-act-2025-consultation-on-changes-to-flexible-working-requests-employee-rights-labour-relations","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/448523\/","title":{"rendered":"Employment Rights Act 2025: Consultation On Changes To Flexible Working Requests &#8211; Employee Rights\/ Labour Relations"},"content":{"rendered":"<p>&#13;<br \/>\n            To print this article, all you need is to be registered or login on Mondaq.com.&#13;\n    <\/p>\n<p>        Article Insights<\/p>\n<p>Alacoque  Marvin\u2019s articles from Wrigleys Solicitors are most popular:<\/p>\n<p>                    &#13;<br \/>\n                            in United Kingdom&#13;<br \/>\n                            with readers working within the Insurance industries&#13;<\/p>\n<p>Wrigleys Solicitors are most popular: <\/p>\n<p>                    &#13;<br \/>\n                            with Senior Company Executives, HR and Inhouse Counsel&#13;<\/p>\n<p>A chance for employers to have their say on new flexible working&#13;<br \/>\nrequest consultation process.<\/p>\n<p>The Government has launched a consultation on proposed changes&#13;<br \/>\nto the current process for handling flexible working requests set&#13;<br \/>\nto come in next year.<\/p>\n<p>The stated aims of the changes are to bring more fairness and&#13;<br \/>\nconsistency to the way employers respond to such requests and to&#13;<br \/>\nmake it more likely that flexible working requests will be&#13;<br \/>\naccepted. The Government hopes to bring greater clarity to the&#13;<br \/>\nexpectations on employers dealing with flexible working requests&#13;<br \/>\nwithout creating unnecessary additional burdens on them.<\/p>\n<p>The Government is keen to see a more collaborative approach&#13;<br \/>\nbetween employers and employees, shifting expectations towards&#13;<br \/>\naccepting requests which can be reasonably met. The proposals&#13;<br \/>\nencourage a process of discussion leading to creative solutions&#13;<br \/>\nwhich work for both employers and employees, with the focus being&#13;<br \/>\non what is possible rather than what is not possible.<\/p>\n<p>Under the proposals, employers would still be able to refuse a&#13;<br \/>\nrequest when it is not reasonable to accept it, and would still&#13;<br \/>\nhave to refer to one of the eight business reasons for refusing.&#13;<br \/>\nHowever, there will be an additional requirement to explain the&#13;<br \/>\nrationale for refusing a request with rights to bring a claim where&#13;<br \/>\nemployees consider this requirement has not been met.<\/p>\n<p>The new reasonableness test<\/p>\n<p>Employers are already obliged to deal with flexible working&#13;<br \/>\nrequests reasonably. This obligation is focused on following a&#13;<br \/>\nreasonable process which is in line with\u00a0<a href=\"https:\/\/www.acas.org.uk\/acas-code-of-practice-on-flexible-working-requests\/html\" target=\"_blank\" rel=\"nofollow noopener\">the Acas Code of Practice on requests for flexible&#13;<br \/>\nworking<\/a>.<\/p>\n<p>From 2027 employers refusing a request will also be required to&#13;<br \/>\nexplain to the employee which of the current 8 statutory business&#13;<br \/>\nreasons applies\u00a0and\u00a0why the refusal of the&#13;<br \/>\nrequest is reasonable.<\/p>\n<p>Currently, employees can only challenge a flexible working&#13;<br \/>\ndecision if they consider that it has not been handled reasonably.&#13;<br \/>\nUnder the new rules, employees will also be able to bring a claim&#13;<br \/>\nin the Employment Tribunal if they consider their employer has&#13;<br \/>\nunreasonably rejected their request. The Tribunal will be able to&#13;<br \/>\nrequire the employer to reconsider their decision and may award&#13;<br \/>\ncompensation of up to 8 weeks&#8217; pay (with the statutory cap on&#13;<br \/>\nweekly pay applied). This is in line with the current maximum award&#13;<br \/>\nfor failing to handle a flexible working request reasonably.<\/p>\n<p>Acas will consult separately on changing its Code of Practice on&#13;<br \/>\nflexible working requests to include new guidance for employers on&#13;<br \/>\nthis new reasonableness test.<\/p>\n<p>Suggested process when employer is considering rejecting a&#13;<br \/>\nflexible working request<\/p>\n<p>The Government is proposing a new consultation process which&#13;<br \/>\nemployers must follow if they are considering refusing a statutory&#13;<br \/>\nflexible working request. It aims to encourage the exploration of&#13;<br \/>\nviable solutions and trials of flexible arrangements.<\/p>\n<p>The suggested process is as follows:<\/p>\n<p>1. Arrange a consultation meeting<\/p>\n<p style=\"padding-left: 30px;\">a. Meet with the employee to&#13;<br \/>\nconsider ways to address challenges with the requested arrangement&#13;<br \/>\nand explore whether a suitable alternative arrangement could be&#13;<br \/>\nagreed.<\/p>\n<p style=\"padding-left: 30px;\">b. This meeting must be held without&#13;<br \/>\nunreasonable delay and within the two-month period for making a&#13;<br \/>\ndecision (we may see a required timeframe being set for holding&#13;<br \/>\nthis meeting following the Government consultation).<\/p>\n<p style=\"padding-left: 30px;\">c. The employee must be informed&#13;<br \/>\nabout the context of the meeting in advance to allow them to&#13;<br \/>\nprepare for it (requirements for the amount of notice need for this&#13;<br \/>\nmeeting may be set once the process is finalised).<\/p>\n<p style=\"padding-left: 30px;\">d. A person with the authority to&#13;<br \/>\nmake a decision about flexible working arrangements (the&#13;<br \/>\ndecision-maker) must attend the meeting. This could be the&#13;<br \/>\nemployee&#8217;s line manager.<\/p>\n<p style=\"padding-left: 30px;\">e. The decision maker will be&#13;<br \/>\nrequired to keep a record of the discussion during the meeting.<\/p>\n<p>2.\u00a0During the meeting<\/p>\n<p style=\"padding-left: 30px;\">a.\u00a0The meeting must allow for&#13;<br \/>\nsufficient discussion of the request and any potential&#13;<br \/>\nalternatives.<\/p>\n<p style=\"padding-left: 30px;\">b.\u00a0The decision-maker must&#13;<br \/>\nclarify whether the employee would like the proposed request to be&#13;<br \/>\nconsidered as a reasonable adjustment in accordance with the&#13;<br \/>\nEquality Act 2010.<\/p>\n<p style=\"padding-left: 30px;\">c.\u00a0The decision-maker must&#13;<br \/>\nclearly communicate any challenges they identify with the original&#13;<br \/>\nrequest. They must explain why they feel that it would not be&#13;<br \/>\nfeasible to accommodate the request, or why the request is not&#13;<br \/>\nreasonable, referring to the relevant business reason(s).<\/p>\n<p style=\"padding-left: 30px;\">d.\u00a0The decision-maker must&#13;<br \/>\nconsider whether there might be ways to navigate these challenges&#13;<br \/>\nand accommodate the request.<\/p>\n<p style=\"padding-left: 30px;\">e.\u00a0If the potential impacts of&#13;<br \/>\na new arrangement are unclear, an employer and employee could&#13;<br \/>\nchoose to trial it for a fixed period of time.<\/p>\n<p>3. Exploring alternatives<\/p>\n<p style=\"padding-left: 30px;\">a.\u00a0If the original request&#13;<br \/>\ncannot be feasibly accommodated, the employer and employee must&#13;<br \/>\nconsider whether there are feasible alternative arrangement(s).<\/p>\n<p style=\"padding-left: 30px;\">b.\u00a0Employers can only reject&#13;<br \/>\nproposed alternative arrangements where one of the 8 statutory&#13;<br \/>\nbusiness reasons applies.<\/p>\n<p style=\"padding-left: 30px;\">c.\u00a0Employers must record the&#13;<br \/>\noutcome of this discussion and communicate this with the&#13;<br \/>\nemployee.<\/p>\n<p>4. Written outcomes: employers must provide written notification&#13;<br \/>\nof both:<\/p>\n<p style=\"padding-left: 30px;\">a.\u00a0The outcome of the meeting:&#13;<br \/>\na summary of what was discussed and any conclusions or next steps&#13;<br \/>\nagreed during the meeting between the employer and employee about&#13;<br \/>\nthe flexible working request (for example, whether alternative&#13;<br \/>\narrangements were explored, or if a trial period was agreed);&#13;<br \/>\nand<\/p>\n<p style=\"padding-left: 30px;\">b.\u00a0The outcome of the request:&#13;<br \/>\nthe final decision made by the employer about the flexible working&#13;<br \/>\nrequest (for example, whether the request was approved, rejected,&#13;<br \/>\nor if an alternative arrangement was formally agreed).<\/p>\n<p>How could these changes impact on employers?<\/p>\n<p>Although these new proposals do not create a right to flexible&#13;<br \/>\nworking arrangements, they may well nudge employers to be more open&#13;<br \/>\nto flexible working requests and to explore creative alternative&#13;<br \/>\nsolutions.<\/p>\n<p>However, the process of dealing with flexible working requests&#13;<br \/>\nis likely to be more burdensome for employers.<\/p>\n<p>In particular, a requirement to provide an explanation of why it&#13;<br \/>\nis not reasonable to accept both the original&#13;<br \/>\nrequest\u00a0and\u00a0 any alternative arrangements put&#13;<br \/>\nforward by the employee as part of the consultation could add&#13;<br \/>\nsignificantly to the time and resource needed to consider and&#13;<br \/>\nrespond to the request, and may lead to requests for multiple trial&#13;<br \/>\nperiods for different alternative arrangements.<\/p>\n<p>Employers will need to ensure that they have clear, workable&#13;<br \/>\nprocesses in place to deal with requests in a timely way in order&#13;<br \/>\nto meet these additional requirements within the two-month&#13;<br \/>\ntimeframe for making the decision (unless a longer period can be&#13;<br \/>\nagreed with the employee).<\/p>\n<p>No doubt there will be concern from both employers and employees&#13;<br \/>\nabout how already stretched employment tribunals will deal with&#13;<br \/>\nclaims about the reasonableness of decisions on flexible working&#13;<br \/>\nrequests within a timeframe which has a meaningful impact on&#13;<br \/>\nworking lives and practices.\u00a0<\/p>\n<p>The content of this article is intended to provide a general&#13;<br \/>\nguide to the subject matter. Specialist advice should be sought&#13;<br \/>\nabout your specific circumstances.<\/p>\n<p>                    <a href=\"https:\/\/www.mondaq.com\/home\/redirect\/original\/1751220?location=sourceoriginal\" target=\"_blank\" rel=\"nofollow noopener\"> [View Source] <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"&#13; To print this article, all you need is to be registered or login on Mondaq.com.&#13; Article Insights&hellip;\n","protected":false},"author":2,"featured_media":276671,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[59,57,58,50,56,54,55],"class_list":{"0":"post-448523","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-united-kingdom","8":"tag-gb","9":"tag-great-britain","10":"tag-greatbritain","11":"tag-news","12":"tag-uk","13":"tag-united-kingdom","14":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/448523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=448523"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/448523\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/276671"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=448523"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=448523"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=448523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}