\n Following a Care Quality Commission (CQC) inspection in December, Karrthikeya Health Care Limited, a domiciliary care agency based in Newcastle, was found to have multiple failings in the care of people within their own homes.\n<\/p>\n
\n The inspection was triggered by concerns about potentially unsafe staff recruitment.\n<\/p>\n
\n Six breaches were identified, including failures around consent, safe care, safeguarding, staffing, fitness of employees and overall management.\n<\/p>\n
\n All areas of the service were rated inadequate, including being safe, well-led, caring, responsive and effective.\n<\/p>\n
\n Inspectors also found that the agency failed to properly investigate safeguarding concerns and other incidents.\n<\/p>\n
\n Leadership at the service did not reflect an understanding of the diverse health needs of those in their care, leading to inflexible and unsupportive care delivery.\n<\/p>\n
\n Staff were also criticised for failing to provide consistent care during transitions between services.\n<\/p>\n
\n Decision-making involving service users was lacking, and staff did not address people’s needs in a timely or compassionate way.\n<\/p>\n
\n The absence of a positive learning culture was highlighted, with inspectors noting a lack of staff training and regular appraisals, and insufficient understanding of people’s personal, cultural, social, and religious needs.\n<\/p>\n
\n The CQC has placed Karrthikeya Health Care Limited in special measures and will continue to monitor the service closely.<\/p>\n","protected":false},"excerpt":{"rendered":"Following a Care Quality Commission (CQC) inspection in December, Karrthikeya Health Care Limited, a domiciliary care agency based…\n","protected":false},"author":2,"featured_media":456883,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":["post-456882","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/456882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=456882"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/456882\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/456883"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=456882"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=456882"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=456882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}