{"id":457373,"date":"2026-03-04T16:50:08","date_gmt":"2026-03-04T16:50:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/457373\/"},"modified":"2026-03-04T16:50:08","modified_gmt":"2026-03-04T16:50:08","slug":"ee-customer-in-cornwall-sent-drill-bits-instead-of-new-iphone","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/457373\/","title":{"rendered":"EE customer in Cornwall sent drill bits instead of new iPhone"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">EE has apologised to a customer who received a set of drill bits in the mail instead of the iPhone she ordered.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Megan Penny, from Launceston, Cornwall, ordered the device in November and a parcel was delivered by DPD but she said the label was peeled back and the bag melted &#8211; inside were drill bits.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Tony Deeley, from Looe, said he also ordered a new iPhone and a parcel was delivered by DPD in December but he instead received a phone he claimed was not genuine.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">EE said it investigated both cases and agreed to send Penny a replacement phone but could not uphold Deeley&#8217;s complaint based on the evidence. DPD said in both cases the parcels did not appear to have been tampered with.<\/p>\n","protected":false},"excerpt":{"rendered":"EE has apologised to a customer who received a set of drill bits in the mail instead of&hellip;\n","protected":false},"author":2,"featured_media":457374,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[2306,86,56,54,55],"class_list":["post-457373","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mobile","tag-mobile","tag-technology","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/457373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=457373"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/457373\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/457374"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=457373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=457373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=457373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}