{"id":457561,"date":"2026-03-04T19:15:08","date_gmt":"2026-03-04T19:15:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/457561\/"},"modified":"2026-03-04T19:15:08","modified_gmt":"2026-03-04T19:15:08","slug":"ico-writes-to-meta-over-concerning-ai-smart-glasses-report","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/457561\/","title":{"rendered":"ICO writes to Meta over &#8216;concerning&#8217; AI smart glasses report"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Meta said it took the protection of people&#8217;s data very seriously, and was constantly refining its efforts and tools in that area.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Ray-Ban Meta glasses help you use AI, hands free, to answer questions about the world around you,&#8221; the tech giant told BBC News. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;When people share content with Meta AI, like other companies we sometimes use contractors to review this data to improve people&#8217;s experience with the glasses, as stated in our Privacy Policy,&#8221; it added. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;This data is first filtered to protect people&#8217;s privacy.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">According to Meta, filtering could include blurring faces in images &#8211; but sources who spoke to SvD and GP said sometimes this failed and peoples faces could be seen.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Users have to activate recording manually or through a voice command, but may not realise their videos and images are sometimes reviewed by humans &#8211; as described within Meta&#8217;s extensive privacy policies and terms of service.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">In response to a request from the BBC, Meta provided a link to its <a href=\"https:\/\/www.meta.com\/gb\/legal\/supplemental-terms-of-service\/\" class=\"ssrcss-1e0jzsh-InlineLink e1kn3p7n0\" rel=\"nofollow noopener\" target=\"_blank\">Supplemental Meta Platforms Terms of Service, external<\/a>, but it did not identify which sections of those terms covered the review of content by human contractors.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">In <a href=\"https:\/\/www.facebook.com\/legal\/ai-terms\/\" class=\"ssrcss-1e0jzsh-InlineLink e1kn3p7n0\" rel=\"nofollow noopener\" target=\"_blank\">Meta&#8217;s UK AI terms of service, external<\/a> the company says &#8220;In some cases Meta will review your interactions with AIs&#8230; and this review may be automated or manual (human).&#8221; <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">But the UK&#8217;s data watchdog, the Information Commissioner&#8217;s Office (ICO), told BBC News &#8220;devices processing personal data, including smart glasses, should put users in control and provide for appropriate transparency&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Service providers must clearly explain what data is collected and how it is used,&#8221; it said in a statement.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;The claims in this article are concerning. We will be writing to Meta to request information on how it is meeting its obligations under UK data protection law.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Meta said it took the protection of people&#8217;s data very seriously, and was constantly refining its efforts and&hellip;\n","protected":false},"author":2,"featured_media":457562,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[59,86,56,54,55],"class_list":{"0":"post-457561","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-technology","8":"tag-gb","9":"tag-technology","10":"tag-uk","11":"tag-united-kingdom","12":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/457561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=457561"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/457561\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/457562"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=457561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=457561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=457561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}