![\"\"](\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/04\/traffic-jam-queues-hazel-court-household-waste-recycling-centre.webp.webp\")
Traffic queues to get into the Hazel Court Household Waste Recycling Centre off James Street in York. Photograph: YorkMix<\/p>\nALMOST one fifth of traders missed their slots to dump waste at York\u2019s Hazel Court tip in the first month of a new booking system being live, council figures show.<\/p>\n
City of York Council data showed 195 out of more than 1,000 slots made available for traders in the four weeks since bookings went live were missed.<\/p>\n
About nine tenths of residents who booked one of the more than 12,000 10-minute slots turned up for their appointments from Monday, March 2 to Sunday, March 29.<\/p>\n
A spokesperson for Yorwaste, which runs the site on behalf of the council, said Towthorpe had not been any busier than usual since the new system was launched.<\/p>\n
They added they had not experienced any unusual increases in traffic since the Click Before You Tip system launched at Hazel Court.<\/p>\n
It follows the launch of the new booking system on Monday, February 23 a week before time slots came into effect.<\/p>\n
It also comes as residents are encouraged to ensure they have booked a slot if they are planning on using the tip over the Easter bank holiday.<\/p>\n
Households are currently limited to four 10-minute slots a week while businesses can book up to two 15-minute slots a day.<\/p>\n
Cllr Jenny Kent, the council\u2019s Labour environment spokesperson, said at the time the system was a sensible solution to tackle congestion and queues and improve air quality in the area.<\/p>\n
Traffic queues to get into the Hazel Court Household Waste Recycling Centre off James Street in York. Photograph: YorkMix<\/p>\n
A report ahead of the council\u2019s executive\u2019s approval of the new system in September stated residents had raised safety concerns over drivers attempting dangerous manoeuvres in the road.<\/p>\n
Businesses based in and around Hazel Court have also claimed congestion caused by queues for the tip was making it harder for their customers to reach them.<\/p>\n
But the council\u2019s Liberal Democrat opposition raised concerns about the plans at the time, saying they followed a decision to close the site on Wednesdays and could cause more fly-tipping.<\/p>\n
Rubbish removal business Waste Warriors said the new system had resulted in them having to turn down jobs due to limits on trips to the tip.<\/p>\n
Feedback from Yorwaste suggested the day-to-day operations at the site remained stable since bookings launched.<\/p>\n
Around 70 per cent of the more than 12,000 slots made available to residents have been booked, rising to 80 per cent in the last full week of March.<\/p>\n
The council stated the system was being widely-used and well-adopted by residents and activity at the site was broadly in line with seasonal expectations.<\/p>\n
But it added missed trader appointments were causing issues because they reduce availability and cannot be easily given to someone else at such short notice.<\/p>\n
People are required to bring their booking confirmation with them to show to tip staff on arrival.<\/p>\n
Slots can be booked online or over the phone up to two weeks in advance.<\/p>\n
The Towthorpe site, in Moor Lane, remains available to use without having to book beforehand.<\/p>\n","protected":false},"excerpt":{"rendered":"ALMOST one fifth of traders missed their slots to dump waste at York\u2019s Hazel Court tip in the…\n","protected":false},"author":2,"featured_media":507672,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[96,128,56,54,55],"class_list":["post-507671","post","type-post","status-publish","format-standard","has-post-thumbnail","category-music","tag-entertainment","tag-music","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/507671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=507671"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/507671\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/507672"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=507671"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=507671"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=507671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}