{"id":520838,"date":"2026-04-09T05:06:16","date_gmt":"2026-04-09T05:06:16","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/520838\/"},"modified":"2026-04-09T05:06:16","modified_gmt":"2026-04-09T05:06:16","slug":"marc-benioff-thinks-ai-isnt-quite-ready-to-replace-software-engineers","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/520838\/","title":{"rendered":"Marc Benioff thinks AI isn&#8217;t quite ready to replace software engineers"},"content":{"rendered":"<p id=\"elk-39babba5-bd0b-4a64-9387-c493f5e21731\">Salesforce CEO Marc Benioff still believes <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.itpro.com\/strategy\/28181\/what-is-ai\" data-url=\"https:\/\/www.itpro.com\/strategy\/28181\/what-is-ai\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" data-before-rewrite-localise=\"https:\/\/www.itpro.com\/strategy\/28181\/what-is-ai\" rel=\"nofollow noopener\" target=\"_blank\">AI <\/a>is nowhere near capable of replacing software engineers, and the proof is in the fact that many major industry players are still hiring for roles in this domain.<\/p>\n<p id=\"elk-4277b7cf-351e-461d-8146-ad77278e8d3a\">Speaking during a <a data-analytics-id=\"inline-link\" href=\"https:\/\/youtu.be\/OzUqfN4mcrM?si=TZuSYKZwn6IRed3S\" data-url=\"https:\/\/youtu.be\/OzUqfN4mcrM?si=TZuSYKZwn6IRed3S\" target=\"_blank\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" rel=\"nofollow noopener\">recent podcast appearance<\/a>, Benioff said that AI is undoubtedly having a positive impact on software engineering, enabling teams to ramp up production and unlock significant productivity gains.<\/p>\n<p><a id=\"elk-seasonal\"\/><\/p>\n<p id=\"elk-ba804c1a-79fd-4af5-bb70-f13e7e73a5ea-0\">The technology isn\u2019t a silver bullet and an excuse to reduce headcount, however.<\/p>\n<p id=\"elk-c30c9e47-c871-4e55-aa89-b757e4820f22\">Human workers remain critical and many big tech companies leading the charge in AI are still hiring in areas like software engineering \u2013 a trend he said acts as the \u201ccanary in the coal mine\u201d for AI\u2019s current capabilities.<\/p>\n<p id=\"elk-daee89a7-78ec-4623-aff9-54aa26e560d5\">\u201cThe models still cannot operate autonomously,\u201d he said. \u201cWe\u2019re not at that level yet of AI.\u201d<\/p>\n<p id=\"elk-a74b3aa5-209d-4c4f-8eb4-0df8c73b2615\">\u201cOur engineering organisation is probably more than 30% productive, but I wouldn\u2019t call it 100% more productive, and that\u2019s why even in the top AI companies, if you go to their job boards, you\u2019ll see they are still hiring a lot of engineers,\u201d Benioff added.<\/p>\n<p id=\"elk-2a1b9428-c0df-4fb5-a2fd-9f05c3996f51\">\u201cEven though these top AI companies \u2026 have these unbelievable models, they need a lot of humans. That\u2019s probably the canary in the coal mine that we know that the models are not at that level yet.\u201d<\/p>\n<p class=\"newsletter-form__strapline\">Sign up today and you will receive a free copy of our Future Focus 2025 report &#8211; the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives<\/p>\n<p id=\"elk-f601bb43-c550-4a7d-a131-c0b8de32a7d8\"><a data-analytics-id=\"inline-link\" href=\"https:\/\/trueup.io\/engineering\/reports\" target=\"_blank\" data-url=\"https:\/\/trueup.io\/engineering\/reports\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" rel=\"nofollow noopener\">Statistics from TrueUp<\/a>, a platform that tracks open positions in the tech sector, shows engineering job openings have been trending upward slightly over the last two years.<\/p>\n<p id=\"elk-d4df0872-0dc9-42e6-b380-8e875cea5a51\">Yet despite continued demand &#8211; albeit mild compared to pre-2023 levels &#8211; concerns about the impact of AI on entry-level roles have been rising.<\/p>\n<p id=\"elk-f5e56355-a73d-4180-8af6-fd5759e523ee\"><a data-analytics-id=\"inline-link\" href=\"https:\/\/www.itpro.com\/business\/careers-and-training\/enterprises-are-cutting-back-on-entry-level-roles-for-ai-and-its-going-to-create-a-nightmarish-future-skills-shortage\" data-url=\"https:\/\/www.itpro.com\/business\/careers-and-training\/enterprises-are-cutting-back-on-entry-level-roles-for-ai-and-its-going-to-create-a-nightmarish-future-skills-shortage\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" data-before-rewrite-localise=\"https:\/\/www.itpro.com\/business\/careers-and-training\/enterprises-are-cutting-back-on-entry-level-roles-for-ai-and-its-going-to-create-a-nightmarish-future-skills-shortage\" rel=\"nofollow noopener\" target=\"_blank\">Analysis from IDC<\/a> in November 2025 warned entry-level roles will be among the hardest hit by AI adoption, and developers have been firmly in the crosshairs with this trend.<\/p>\n<p><a id=\"elk-d6a5eb4c-2690-4805-984c-53b31cf51686\"\/>The changing face of software engineering<\/p>\n<p id=\"elk-0fdc21aa-a280-4120-8c6f-144b0a63b1df\">The influx of AI tools in software engineering has precipitated significant change in the profession over the last two years. In late 2024, for example, Gartner warned anywhere up to 80% of engineers will be forced to upskill to accommodate for changing skills requirements.<\/p>\n<p id=\"elk-ab9836a1-7906-43af-b273-3dbda5d58acb\">In January last year, Benioff himself <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.itpro.com\/software\/development\/maybe-we-arent-going-to-hire-anybody-this-year-marc-benioff-says-salesforce-might-not-hire-any-software-engineers-in-2025-as-the-firm-reaps-the-benefits-of-ai-agents\" data-url=\"https:\/\/www.itpro.com\/software\/development\/maybe-we-arent-going-to-hire-anybody-this-year-marc-benioff-says-salesforce-might-not-hire-any-software-engineers-in-2025-as-the-firm-reaps-the-benefits-of-ai-agents\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" data-before-rewrite-localise=\"https:\/\/www.itpro.com\/software\/development\/maybe-we-arent-going-to-hire-anybody-this-year-marc-benioff-says-salesforce-might-not-hire-any-software-engineers-in-2025-as-the-firm-reaps-the-benefits-of-ai-agents\" rel=\"nofollow noopener\" target=\"_blank\">proclaimed that the company \u201cmight not hire any software engineers\u201d<\/a> due to the advances in generative and agentic AI tools.<\/p>\n<p id=\"elk-173d1cdd-d0a8-4a86-87de-02499397e8ed\">Despite that bold claim, Benioff said the CRM giant still has over 15,000 engineers globally, which has given the company a vital insight into how the technology is changing daily workflows.<\/p>\n<p id=\"elk-03e3e005-c939-48d6-959b-49ec8e7d1408\">When asked about whether AI would mean engineers need to become \u201cgeneralists\u201d, Benioff noted that many are now acting in a supervisory capacity managing agents working away in the background.<\/p>\n<p id=\"elk-3715df00-7231-4a2c-995f-558af3b048cc\">\u201cThe key thing about these 15,000 engineers, they\u2019re all out there all over the world, all of them can now be hugely augmented with these coding tools,\u201d he said.<\/p>\n<p id=\"elk-3843a0f6-a79c-4f66-954c-c3b7fb07c175\">\u201cIt could be Anthropic 4.6, it could be OpenAI Codex, it could be Cursor,\u201d Benioff added. \u201cBut they start to use these models, they\u2019re now working not only with the AI, but agents to help them code and they can even become somewhat supervisory over these agents.\u201d<\/p>\n<p id=\"elk-34d79ded-32ef-45ab-a9dc-0d0de8bc1e19\">The use of AI still requires humans in the loop to ensure security and safety standards are maintained, however. This has become a recurring talking point with the rise of AI coding over the last 18 months. Indeed, a slew of studies highlighting AI-generated code flaws and the need for more hands-on supervision by developers.<\/p>\n<p id=\"elk-255f7b74-2600-40bf-8074-162e28e7868f\"><a data-analytics-id=\"inline-link\" href=\"https:\/\/www.itpro.com\/software\/development\/ai-is-creating-more-software-flaws-and-theyre-getting-worse\" data-url=\"https:\/\/www.itpro.com\/software\/development\/ai-is-creating-more-software-flaws-and-theyre-getting-worse\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" data-before-rewrite-localise=\"https:\/\/www.itpro.com\/software\/development\/ai-is-creating-more-software-flaws-and-theyre-getting-worse\" rel=\"nofollow noopener\" target=\"_blank\">Research from CodeRabbit<\/a> in December, for example, found that although AI is helping improve developer productivity, the efficiency gains are being offset by flawed code and security issues, with many facing increased levels of manual remediation.<\/p>\n<p id=\"elk-34cbd3be-f311-4489-a3d7-33891cc0cda8\">The situation with agents is no different. Workers across a range of professions are now managing these autonomous bots and encountering higher workloads.<\/p>\n<p>Six in 10 knowledge workers who manage agents <a data-analytics-id=\"inline-link\" href=\"https:\/\/asana.com\/resources\/state-of-ai-research-takeaways\" target=\"_blank\" data-url=\"https:\/\/asana.com\/resources\/state-of-ai-research-takeaways\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" rel=\"nofollow noopener\">told Asana<\/a> their roles are made more difficult due to \u201cconfidently wrong outputs\u201d, highlighting the need for robust safeguards and supervision.<\/p>\n<p><a id=\"elk-follow-us-on-social-media\"\/>FOLLOW US ON SOCIAL MEDIA<\/p>\n<p id=\"elk-74cf6fab-bed1-4c3c-8a22-ee516b8ed142\"><a data-analytics-id=\"inline-link\" href=\"https:\/\/news.google.com\/publications\/CAAqIggKIhxDQklTRHdnTWFnc0tDV2wwY0hKdkxtTnZiU2dBUAE?ceid=GB:en&amp;oc=3&amp;hl=en-GB&amp;gl=GB\" data-url=\"https:\/\/news.google.com\/publications\/CAAqIggKIhxDQklTRHdnTWFnc0tDV2wwY0hKdkxtTnZiU2dBUAE?ceid=GB:en&amp;oc=3&amp;hl=en-GB&amp;gl=GB\" target=\"_blank\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" rel=\"nofollow noopener\">Follow ITPro on Google News<\/a> and <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.google.com\/preferences\/source?q=itpro.com\" data-url=\"https:\/\/www.google.com\/preferences\/source?q=itpro.com\" target=\"_blank\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" rel=\"nofollow noopener\">add us as a preferred source<\/a> to keep tabs on all our latest news, analysis, views, and reviews.<\/p>\n<p>You can also <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.linkedin.com\/company\/itpro-uk\" target=\"_blank\" data-url=\"https:\/\/www.linkedin.com\/company\/itpro-uk\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" rel=\"nofollow noopener\">follow ITPro on LinkedIn<\/a>, <a data-analytics-id=\"inline-link\" href=\"https:\/\/x.com\/ITPro\" target=\"_blank\" data-url=\"https:\/\/x.com\/ITPro\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" rel=\"nofollow\">X<\/a>, <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.facebook.com\/ITProUK\/\" target=\"_blank\" data-url=\"https:\/\/www.facebook.com\/ITProUK\/\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" rel=\"nofollow noopener\">Facebook<\/a>, and <a data-analytics-id=\"inline-link\" href=\"https:\/\/bsky.app\/profile\/itpro.com\" target=\"_blank\" data-url=\"https:\/\/bsky.app\/profile\/itpro.com\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" data-mrf-recirculation=\"inline-link\" rel=\"nofollow noopener\">BlueSky<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Salesforce CEO Marc Benioff still believes AI is nowhere near capable of replacing software engineers, and the proof&hellip;\n","protected":false},"author":2,"featured_media":520839,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[554,733,4308,86,56,54,55],"class_list":{"0":"post-520838","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-artificial-intelligence","10":"tag-artificialintelligence","11":"tag-technology","12":"tag-uk","13":"tag-united-kingdom","14":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/520838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=520838"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/520838\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/520839"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=520838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=520838"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=520838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}