{"id":5369,"date":"2025-07-17T18:27:15","date_gmt":"2025-07-17T18:27:15","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/5369\/"},"modified":"2025-07-17T18:27:15","modified_gmt":"2025-07-17T18:27:15","slug":"post-office-systems-down-after-outage-hits-branches-news-uk","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/5369\/","title":{"rendered":"Post Office systems down after outage hits branches | News UK"},"content":{"rendered":"<p>\t\t<img fetchpriority=\"high\" width=\"646\" height=\"485\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2025\/07\/SEI_258522037-7608.jpg\" class=\"article-image wp-image-23687494\" alt=\"The Post Office Corporate logo signs in Barnsley, South Yorkshire, United Kingdom UK in July 2025.\" decoding=\"sync\"\/><br \/>\n\t\tPost Office warned customers of an outage impacting branches (Picture: Shutterstock)<\/p>\n<p>A major outage took down <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/tag\/post-office\/\" rel=\"nofollow noopener\" target=\"_blank\">Post Office<\/a> systems, including at branches across the UK.<\/p>\n<p>People trying to send out parcels ran into trouble after reports of a glitch affecting the Post Office this afternoon.<\/p>\n<p>Outage reports for the Post Office shot up shortly before 3pm, according to DownDetector\u2019s tracker. <\/p>\n<p>Most of the problems were about a \u2018total blackout,\u2019 while others indicated there was a problem with the internet connection. <\/p>\n<p>It is not known yet what caused the outage, but Post Office told Metro that it is \u2018not cyber-related.\u2019 <\/p>\n<p>\t\t\t\tSign up for all of the latest stories\t\t\t<\/p>\n<p>Start your day informed with Metro&#8217;s <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/newsletters\/news-updates\/?signup-source=news-article\" rel=\"nofollow noopener\" target=\"_blank\">News Updates<\/a> newsletter or get <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/newsletters\/breaking-news?ito=news-article&amp;?signup_source=news-article-link\" rel=\"nofollow noopener\" target=\"_blank\">Breaking News<\/a> alerts the moment it happens. <\/p>\n<p>Post Office said the systems were back up and running shortly before 4pm. <\/p>\n<p>A Post Office spokesperson told Metro: \u2018There was a major outage across the Post Office estate this afternoon. <\/p>\n<p>\u2018We are pleased to announce that service has now been restored to branches. <\/p>\n<p>\u2018We apologise for any inconvenience caused to customers and the operators of our branches.\u2019<\/p>\n<p>Post Office posted on X to warn people of the glitch when it happened: \u2018We\u2019re aware of an outage impacting our branches. The issue is being worked on and things should be back to normal later this afternoon. Thanks for your patience.\u2019<\/p>\n<p>Frustrated customers took to social media after running into trouble at their local branches. <\/p>\n<p>One woman said she walked \u201925 mins to the Post Office in flip flops for them to tell me the system is down &amp; come back tomorrow.\u2019 <\/p>\n<p>Another customer said they spent \u2018money I don\u2019t have\u2019 on a taxi to get to the Post Office to send documents into the passport office before a holiday on August 25 and a \u2018very heavy parcel.\u2019 <\/p>\n<p>\u2018F****** PO system down everywhere. So had to walk back with insanely heavy back worrying about getting passports on time,\u2019 they said. <\/p>\n<p>It comes after a spate of high-profile <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/2025\/07\/16\/6-500-000-people-details-stolen-co-op-cyber-attack-23676379\/\" rel=\"nofollow noopener\" target=\"_blank\">cyber incidents affecting the M&amp;S and Co-op<\/a>.<\/p>\n<p>M&amp;S online orders were back in action six weeks after the cyber attack in April, which <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/2025\/06\/10\/m-amp-s-website-resumes-online-orders-six-weeks-cyber-attack-cost-300-000-000-23375153\/\" data-type=\"link\" data-id=\"https:\/\/metro.co.uk\/2025\/06\/10\/m-amp-s-website-resumes-online-orders-six-weeks-cyber-attack-cost-300-000-000-23375153\/\" rel=\"nofollow noopener\" target=\"_blank\">cost the company \u00a3300 million<\/a>.<\/p>\n<p>Co-op admitted yesterday that all 6.5 million people on its membership scheme had details stolen in the hack, which left some branch shelves empty. <\/p>\n<p>Got a story? Get in touch with our news team by emailing us at <a href=\"https:\/\/metro.co.uk\/2025\/07\/17\/post-office-systems-outage-hits-branches-23687455\/mailto:webnews@metro.co.uk\" rel=\"nofollow noopener\" target=\"_blank\">webnews@metro.co.uk<\/a>. Or you can submit your videos and pictures <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/submit-stuff\/\" data-type=\"URL\" data-id=\"https:\/\/metro.co.uk\/submit-stuff\/\" rel=\"nofollow noopener\" target=\"_blank\">here<\/a>.<\/p>\n<p>For more stories like this, check our<a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/news\/\" rel=\"nofollow noopener\" target=\"_blank\">\u00a0news page<\/a>.<\/p>\n<p>Follow Metro.co.uk on <a href=\"https:\/\/twitter.com\/MetroUK\" data-type=\"URL\" data-id=\"https:\/\/twitter.com\/MetroUK\" rel=\"nofollow noopener\" target=\"_blank\">Twitter<\/a> and <a href=\"https:\/\/www.facebook.com\/MetroUK\" data-type=\"URL\" data-id=\"https:\/\/www.facebook.com\/MetroUK\" rel=\"nofollow noopener\" target=\"_blank\">Facebook<\/a> for the latest news updates. You can now also get Metro.co.uk articles sent straight to your device. Sign up for our daily push alerts <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/how-to-subscribe-to-metro-news-notifications\/\" data-type=\"URL\" data-id=\"https:\/\/metro.co.uk\/how-to-subscribe-to-metro-news-notifications\/\" rel=\"nofollow noopener\" target=\"_blank\">here<\/a>.  <\/p>\n<p class=\"metro-more-link\">Arrow<br \/>\nMORE: <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/2025\/07\/09\/anything-make-trumps-ego-grow-readers-discuss-us-president-nobel-peace-prize-23621819\/?ico=more_text_links\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">\u2018Anything to make Trump\u2019s ego grow\u2019, reader\u2019s discuss the US President and the Nobel Peace Prize<\/a><\/p>\n<p class=\"metro-more-link\">Arrow<br \/>\nMORE: <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/2025\/07\/08\/least-13-people-driven-suicide-post-office-horizon-scandal-inquiry-finds-23610228\/?ico=more_text_links\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">At least 13 people driven to suicide by the Post Office Horizon scandal, inquiry finds<\/a><\/p>\n<p>\t\t\t\tNews Updates<\/p>\n<p>Stay on top of the headlines with daily email updates.<\/p>\n<p>\t\t\t\t\t\t\t<script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"Post Office warned customers of an outage impacting branches (Picture: Shutterstock) A major outage took down Post Office&hellip;\n","protected":false},"author":2,"featured_media":5370,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[59,57,58,50,3057,56,54,55],"class_list":["post-5369","post","type-post","status-publish","format-standard","has-post-thumbnail","category-united-kingdom","tag-gb","tag-great-britain","tag-greatbritain","tag-news","tag-post-office","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/5369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=5369"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/5369\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/5370"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=5369"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=5369"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=5369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}