{"id":538873,"date":"2026-04-19T05:01:16","date_gmt":"2026-04-19T05:01:16","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/538873\/"},"modified":"2026-04-19T05:01:16","modified_gmt":"2026-04-19T05:01:16","slug":"restaurant-apologises-after-publishing-ai-post-saying-rival-business-had-closed-down","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/538873\/","title":{"rendered":"Restaurant apologises after publishing AI post saying rival business had closed down"},"content":{"rendered":"<p>Thanks a lot AI<img decoding=\"async\" alt=\"The Nook on Five have apologised for the mistake\" loading=\"eager\"  src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/04\/0_Nook-On-Five-Canopy.jpg\" \/><\/p>\n<p aria-label=\"The Nook on Five have apologised for the mistake\" class=\"ImageCaption_caption-title__ccyQU\" data-testid=\"caption-title\">The Nook on Five have apologised for the mistake(Image: CBC\/Nook on Five)<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">A restaurant in <a aria-label=\"\" class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.somersetlive.co.uk\/all-about\/cheltenham\" rel=\"follow nofollow noopener\" tabindex=\"0\" target=\"_self\">Cheltenham <\/a>has apologised after mistakenly publishing an AI post falsely claiming that a rival business had closed down. The Nook on Five deleted the post and apologised &#8220;unreservedly&#8221; after claiming that the nearby Lumiere restaurant had shut it doors.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">The owners of Lumiere insist it is &#8220;very much alive and kicking&#8221;.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">In a statement posted on Facebook earlier this week, a representative of The Nook wrote: &#8220;We recently made a serious error in a published piece of content. We owe someone an apology.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;A recent blog post incorrectly stated that Lumiere &#8211; one of Cheltenham&#8217;s leading independent restaurants &#8211; had closed. This information was entirely false.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;This error arose from an AI-generated draft that was not appropriately reviewed before publication. That is entirely on us. We are reviewing our processes to ensure it does not happen again.&#8221;<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">The statement continued: &#8220;We apologise unreservedly. To Helen, Jon and the entire team at Lumiere &#8211; we are truly sorry for any harm this caused. If you&#8217;re visiting Cheltenham, Lumiere is one of the finest independent restaurants in the area.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;Please go and experience it for yourself.&#8221;<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Lumiere is a Michelin Star and AA Rosette awarded restaurant which first opened in 2009. Speaking to the <a aria-label=\"\" class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.bbc.co.uk\/news\/articles\/c78lq2x8403o\" rel=\"nofollow noopener\" tabindex=\"0\" target=\"_self\">BBC<\/a>, co-owner Helen Howe said &#8220;We&#8217;ve been here 17 years, and we&#8217;re very much alive and kicking&#8221;.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Generative AI has become a contentious issue. While it can help people work more efficiently and save money for businesses, concerns about environmental impact, job losses, and accuracy have made it a divisive issue.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;AI hallucinations&#8221; refers to when AI generates confident-sounding but ultimately false information, such as the closure of a restaurant.<\/p>\n","protected":false},"excerpt":{"rendered":"Thanks a lot AI The Nook on Five have apologised for the mistake(Image: CBC\/Nook on Five) A restaurant&hellip;\n","protected":false},"author":2,"featured_media":538874,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[84,17991,59,86,56,54,55],"class_list":["post-538873","post","type-post","status-publish","format-standard","has-post-thumbnail","category-technology","tag-business","tag-cheltenham","tag-gb","tag-technology","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/538873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=538873"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/538873\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/538874"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=538873"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=538873"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=538873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}