{"id":591560,"date":"2026-05-19T01:01:08","date_gmt":"2026-05-19T01:01:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/591560\/"},"modified":"2026-05-19T01:01:08","modified_gmt":"2026-05-19T01:01:08","slug":"the-widows-left-in-pension-limbo-following-husbands-deaths","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/591560\/","title":{"rendered":"The widows left in pension limbo following husbands&#8217; deaths"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">James Moultrie died just before Christmas at the age of 79.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Before he retired he had worked for the MoD and the couple had been living off his pension. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">His wife Pamela, who lives in Dunfermline, Fife, knew that would change after he died.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;I expected it to drop to half the amount,&#8221; she said. &#8220;The full amount came in January &#8211; I thought it would just take a while to correct. But then the full amount came again in February.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;So I contacted them again and they stopped the payments completely, saying I would need to apply all over again for the pension.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;I&#8217;ve had no payments since then and no letters or contact of any kind. It&#8217;s worrying, it&#8217;s a lot to deal with on top of my husband&#8217;s death.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">In February, Capita appeared before the public accounts committee at Parliament <a href=\"https:\/\/www.bbc.co.uk\/news\/articles\/c5yg54750gdo\" class=\"ssrcss-1e0jzsh-InlineLink e1kn3p7n0\" rel=\"nofollow noopener\" target=\"_blank\">to answer criticisms of its management of the scheme<\/a>. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">And in April it confirmed that some members&#8217; data had been affected by a data breach.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Protests were held outside the company&#8217;s AGM in London on Monday.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Capita said: &#8220;We continue to work with the Cabinet Office to establish normal service levels.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Additional trained resource remains in place, and our focus is on ensuring members of the Civil Service Pension Scheme receive the service they expect and deserve.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;We are sorry for the worry and frustration any delays are causing.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"James Moultrie died just before Christmas at the age of 79. Before he retired he had worked for&hellip;\n","protected":false},"author":2,"featured_media":591561,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[84,4176,4174,4175,56,54,55],"class_list":["post-591560","post","type-post","status-publish","format-standard","has-post-thumbnail","category-personal-finance","tag-business","tag-finance","tag-personal-finance","tag-personalfinance","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/591560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=591560"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/591560\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/591561"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=591560"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=591560"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=591560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}