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<\/p>\nPeople have been urged to boil their tap water before drinking, brushing their teeth, preparing food or making ice<\/p>\n
Tap water (stock)(Image: Getty Images\/EyeEm)<\/p>\n
D\u0175r Cymru Welsh Water has issued a new statement after people living in parts of south Wales were warned to boil their water before using it to drink or cook. Chief operating officer Steve Wilson explained why the warning was issued following a problem at the water supplier’s Maerdy treatment works.<\/p>\n
In a video message to customers, Mr Wilson said: “Earlier today [Friday] we identified an issue with the chemical treatment process at our Maerdy water treatment works. As a precaution we immediately stopped water from that site entering the network while we try to resolve this issue safely.<\/p>\n
“I want to reassure customers that water supplies will continue and we don’t expect any interruption to that service. However, customers in these affected areas are being asked to boil their tap water before drinking, brushing their teeth, preparing food or making ice.”<\/p>\n
The boil water notice covers much of Rhondda<\/a> Cynon Taf. Here is a full list of affected areas:<\/p>\n BlaenllechauBryngolauCymmerDinasEdmondstownFerndaleHopkinstownLlwyncelynMaerdyTylorstownPenrhysPontygwaithPorthPwll GwaunPantygraigwenPontypridd \u2013 TreforestTrebanogRhiwgarnTonyrefailTyn Y BrynTrehafodWattstownWilliamstownYnyshir<\/p>\n Affected customers are being sent texts, although some have complained on social media that they drank water from their taps before getting a message.<\/p>\n On Friday evening the supplier posted on Facebook<\/a> that all customers under the notice could collect bottled water from Llwyn y Forwyn Welsh primary school<\/a> in Darran Terrace, Ferndale. However, people replied in the comments that they had turned up to find no water station there as the address given was incorrect.<\/p>\n Facebook users told Welsh Water that the correct address for the station was actually next to Ferndale Community School. The company replied that it would be updating its Facebook post about the address “as quickly as possible”.<\/p>\n In his video message Mr Cook said supplies were being provided to care homes and hospitals. He apologised and thanked people for their patience, adding that the notice would be lifted once checks had established the water supply “meets the high standards our customers expect”.<\/p>\n