{"id":645607,"date":"2026-06-18T16:34:08","date_gmt":"2026-06-18T16:34:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/645607\/"},"modified":"2026-06-18T16:34:08","modified_gmt":"2026-06-18T16:34:08","slug":"nhs-payment-delays-care-provider-close-to-collapse","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/645607\/","title":{"rendered":"NHS payment delays; Care provider close to collapse"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The specialist care &#8211; provided by Oxfordshire company, Care with Heart &#8211; includes two carers and one staying overnight overnight. It costs \u00a320,000 a month.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">But after Thames Valley ICB&#8217;s online payment system failed to pay two invoices, in April and May, Care with Heart was left on the brink of collapse.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">With the carers having built up a relationship with Charlie, Alison said having continuity of care was crucial to her daughter&#8217;s health and wellbeing.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It was only after Alison raised a safeguarding concern, over fears a sudden change in provider could raise Charlie&#8217;s cortisol to dangerous levels that would require admission to hospital, that the payments were made.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Charlie has quite significant needs for the people who support her to know exactly how to support her.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;She needs her carers to know everything that&#8217;s required to support her,&#8221; she said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Care with Heart founder Sophia Trinder said she was forced to borrow \u00a313,000 to keep the company afloat, as unpaid CHC invoices mounted up to more than \u00a360,000.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Because we&#8217;re a small organisation and the care packages we provide are very big, they provide a high percentage of our income. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;And if there&#8217;s a problem with invoices being delayed, it makes us very vulnerable very quickly,&#8221; she said.<\/p>\n","protected":false},"excerpt":{"rendered":"The specialist care &#8211; provided by Oxfordshire company, Care with Heart &#8211; includes two carers and one staying&hellip;\n","protected":false},"author":2,"featured_media":645608,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":["post-645607","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/645607","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=645607"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/645607\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/645608"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=645607"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=645607"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=645607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}