![\"The](\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/07\/1_busssJPG.jpg\")
<\/p>\nJennifer Rain was confronted by a raging passenger after a bus driver allowed her onto the bus for free when she explained she had lost her disabled pass.<\/p>\n
The man shouted at Jennifer(Image: Supplied)<\/p>\n
A probe has been launched after a Royal Mail worker was filmed launching a a foul-mouthed tirade on vulnerable young mum.<\/p>\n
Jennifer Rain, 22, says she was left “terrified” after the uniformed man verbally assaulted her on an Edinburgh bus because she had forgotten her disabled pass.<\/a><\/p>\n The chef, who lives in the capital, explained that the kind-hearted Lothian bus driver allowed her to board for free at Haymarket when she said she had misplaced her travel card on Tuesday, June 30.<\/a><\/p>\n But within moments, the shocking confrontation unfolded.<\/p>\n Jennifer said: “I was getting the bus from Haymarket back to my home. I couldn’t find my disability bus pass, I must have lost it. “Thankfully, the bus driver was kind and let me on without it.<\/p>\n Jennifer has spoken out(Image: Supplied)<\/p>\n “As I was walking on, this guy at the front of the bus shouted, ‘That’s f***ing wrong’. He kept continuing on shouting at me.”<\/p>\n Fearing the situation<\/a> was escalating, Jennifer began recording the encounter on her phone.<\/p>\n The disturbing footage shows the man repeatedly swearing at her before demanding she stop filming.<\/p>\n He shouts: “You’re a f*****g idiot. If you’ve not got the money to pay for it, you get on with life. The bus driver has let you on without paying and that’s wrong.”<\/p>\n The man then shouts: Put your f*****g phone down. Are you recording me?”<\/p>\n As Jennifer confirms she is taping the incident<\/a>, the man gets up from his seat and walks towards her across the aisle.<\/p>\n He then tells her: “Put your f*****g phone down. You’ve never had a slap in your life.<\/p>\n “You’ve had an easy life unlike other people. I’m telling you now, you’re a c**t. Show me your phone and delete what you have.”<\/p>\n Jennifer pleads: “No, leave me alone.”<\/p>\n Jennifer recorded the situation(Image: Supplied)<\/p>\n The man goes on: “You’ve never had a slap to the face in your life like other people.”<\/p>\n The bus driver can then be heard stepping in<\/a>, shouting: “Buddy, cool your jets or you’ll be getting off. I don’t need this in the morning.”<\/p>\n Despite the warning<\/a>, the man continues berating Jennifer before she explains: “I have a disability bus pass but I don’t know where it is.”<\/p>\n He responds: “That’s what people do nowadays, they take advantage of things.<\/p>\n “Keep your mouth shut now. I’ve paid for my bus fare and you have got on without even paying.<\/p>\n “I’m an angry old white Scottish man.”<\/p>\n Jennifer says she was left frozen with fear t<\/a>hroughout the ordeal.<\/p>\n She said: “I was so scared because of how aggressive he was that I brought my phone out to video him.<\/p>\n “All because a bus driver let me off with a \u00a32 ticket.<\/p>\n “I was terrified and frozen to the seat in fear. In my mind I was begging, ‘Please don’t hit me’. It’s the craziest thing that’s ever happened to me.<\/p>\n “I can’t believe someone would target a disabled person all because they were let on the bus for free after a mistake.<\/p>\n “I have a two-year-old child. I’m just glad they weren’t there to experience it.<\/p>\n “This needs to be taken seriously because we can’t have someone dealing with the public on a regular basis being so threatening to someone with a disability.”<\/p>\n Jennifer has been left terrified (Image: Supplied)<\/p>\n Jennifer says there were only around four other passengers onboard and claims nobody intervened<\/a> until another woman reported online what had happened. Police Scotland and the Royal Mail are both investigating the incident.<\/p>\n The Royal Mail said the worker’s behaviour falls “well below” the organisation’s standards as it confirmed a probe has been launched into the footage.<\/p>\n A spokesperson said: “We have seen the video and are taking this matter very seriously. The behaviour shown is unacceptable and falls well below the standards we expect from anyone representing Royal Mail.<\/p>\n “We are looking into the incident and will support Police Scotland with their investigation.”<\/p>\n A Police Scotland<\/a> spokesperson said: “Around 8.20am on Tuesday, 30 June, we received a report of abusive behaviour on a bus near Waverley in Edinburgh.<\/p>\n “Enquiries are ongoing to establish the full circumstances.”<\/p>\n Join the Daily Record WhatsApp community!<\/p>\n Get the latest news sent straight to your messages by joining our WhatsApp community today.<\/p>\n You’ll receive daily updates on breaking news as well as the top headlines across Scotland.<\/p>\n No one will be able to see who is signed up and no one can send messages except the Daily Record team.<\/p>\n All you have to do is click here<\/a>, select ‘Join Community’ and you’re in!<\/p>\n We also treat our community members to special offers, promotions, and adverts from us and our partners. 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<\/p>\n![\"Jennifer](\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/07\/0_bussaJPG.jpg\")
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