{"id":68309,"date":"2025-08-15T06:54:08","date_gmt":"2025-08-15T06:54:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/68309\/"},"modified":"2025-08-15T06:54:08","modified_gmt":"2025-08-15T06:54:08","slug":"ny-vs-zelle-state-sues-payment-app-and-accuses-it-of-being-a-scam-haven-that-bilked-1b-from-users","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/68309\/","title":{"rendered":"NY vs Zelle: State sues payment app and accuses it of being a scam haven that bilked $1B from users"},"content":{"rendered":"<p>Your support helps us to tell the story<\/p>\n<p class=\"sc-1uza6dc-0 cKWiEj\">From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it&#8217;s investigating the financials of Elon Musk&#8217;s pro-Trump PAC or producing our latest documentary, &#8216;The A Word&#8217;, which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.<\/p>\n<p class=\"sc-1uza6dc-0 cKWiEj\">At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.<\/p>\n<p class=\"sc-1uza6dc-0 cKWiEj\">The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.<\/p>\n<p>Your support makes all the difference.Read more<\/p>\n<p>Zelle is being sued by <a href=\"https:\/\/www.independent.co.uk\/topic\/new-york\" rel=\"nofollow noopener\" target=\"_blank\">New York<\/a>&#8216;s attorney general over a lack of critical <a href=\"https:\/\/www.independent.co.uk\/topic\/safety\" rel=\"nofollow noopener\" target=\"_blank\">safety features<\/a> that have allowed scammers to steal more than $1 billion from users. <\/p>\n<p>Attorney General <a href=\"https:\/\/www.independent.co.uk\/topic\/letitia-james\" rel=\"nofollow noopener\" target=\"_blank\">Letitia James<\/a> filed the lawsuit against Early Warning Services, a technology company owned by the country\u2019s largest banks, claiming they failed to protect Zelle users from fraud by not including necessary<a href=\"https:\/\/www.independent.co.uk\/topic\/safety?CMP=ILC-refresh\" rel=\"nofollow noopener\" target=\"_blank\"> safety features. <\/a>An investigation led by James\u2019 office found that between 2017 and 2023, scammers were able to steal over $1 billion from Zelle users.<\/p>\n<p>The lawsuit claims that Early Warning Signs, Zelle\u2019s parent company, knew from the start that features of the payment platform made it susceptible to fraud, but declined to adopt any safeguards. <\/p>\n<p>The filing comes months after the federal <a href=\"https:\/\/www.independent.co.uk\/topic\/consumer-financial-protection-bureau\" rel=\"nofollow noopener\" target=\"_blank\">Consumer Financial Protection Bureau<\/a> dropped a similar case in March, as the Trump Administration gutted the agency. In a statement, James, a Democrat and longtime critic of President Donald Trump, noted the original suit was abandoned following a \u201cchange in the federal administration.\u201d <\/p>\n<p>&#8220;No one should be left to fend for themselves after falling victim to a scam,&#8221; James said. &#8220;I look forward to getting justice for the New Yorkers who suffered because of Zelle&#8217;s security failures.\u201d<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2025\/08\/New_York_Zelle_Lawsuit_68618.jpg\"  loading=\"lazy\" alt=\"New York Attorney General Letitia James is suing the parent company of Zelle, claiming the platform\u2019s lack of safeguards allowed scammers to steal $1 billion from users.\" class=\"sc-1mc30lb-0 ggpMaE\"\/>New York Attorney General Letitia James is suing the parent company of Zelle, claiming the platform\u2019s lack of safeguards allowed scammers to steal $1 billion from users. (Patrick Sison)<\/p>\n<p>James\u2019 case also argues that Zelle, which allows users to send and receive near-instant money transfers, failed to include adequate verification processes in its platform.<\/p>\n<p>Her office said fraudsters were able to gain access to people\u2019s accounts or trick people into sending money to phony accounts posing as businesses. <\/p>\n<p>In one instance, a Zelle user got a call from someone posing as an employee of the utility company Con Edison, who told him his electricity would be turned off if he didn\u2019t send money through Zelle. The victim transferred about $1,500 to a Zelle account named \u201cConed Billing\u201d before realizing it was likely a scam. He was then told by his bank that he could not get his money back, James\u2019 office said.<\/p>\n<p>James\u2019 also claimed that Zelle\u2019s advertisements misleadingly promised safe and secure money transfers when the banks backing the platform rejected basic, anti-fraud safeguards. Early Warning Services is owned and controlled by several of the country\u2019s largest banks, including, JPMorgan Chase, Bank of America, Capital One, and Wells Fargo. <\/p>\n<p>In a statement, Zelle called James&#8217; lawsuit &#8220;a political stunt to generate press, not progress.&#8221;<\/p>\n<p>&#8220;The Attorney General should focus on the hard facts, stopping criminal activity and adherence to the law, not overreach and meritless claims,&#8221; the statement said.<\/p>\n<p>With reporting by the Associated Press. <\/p>\n","protected":false},"excerpt":{"rendered":"Your support helps us to tell the story From reproductive rights to climate change to Big Tech, The&hellip;\n","protected":false},"author":2,"featured_media":68310,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[2306,86,56,54,55],"class_list":["post-68309","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mobile","tag-mobile","tag-technology","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/68309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=68309"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/68309\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/68310"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=68309"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=68309"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=68309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}