A rail company has apologised after a faulty air-conditioning system left water dripping on to passengers.<\/p>\n
Carolyn Burke told the BBC she paid a “sky high” price for her East Midlands Railway (EMR) ticket from London to Derby on Thursday but ended up lending a woman her umbrella because it was “raining in the carriage”.<\/p>\n
Another passenger said she had experienced the same issue on a separate EMR service travelling out of London, saying water dripped all over her and her partner while they sat in their seats.<\/p>\n
EMR said the “unacceptable” issue had been affecting its new Aurora trains and it had pushed maintenance contractor Hitachi Rail to investigate.<\/p>\n
Burke told the BBC the heatwave was in full effect when she caught the delayed 21:32 service to Derby from London St Pancras – which followed two cancelled services – and said commuters had been “very stressed”.<\/p>\n
“People were pushing and getting trapped and shouting and then everyone starts running on to the train,” she said.<\/p>\n
All seats were filled on the service and passengers were stood in the aisle when the air conditioning system began to leak “quite a lot”.<\/p>\n
Burke lent her umbrella to Amanda Lockett, one of the people stood in the aisle of the train getting wet.<\/p>\n
“It started to run with water. It got worse and started dripping on other people who had their laptops out,” Lockett said.<\/p>\n","protected":false},"excerpt":{"rendered":"A rail company has apologised after a faulty air-conditioning system left water dripping on to passengers. Carolyn Burke…\n","protected":false},"author":2,"featured_media":692592,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[84,59,56,54,55],"class_list":["post-692591","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-business","tag-gb","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/692591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=692591"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/692591\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/692592"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=692591"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=692591"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=692591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}