NHS inspectors found unmonitored “distressed patients” during a hospital visit that raised safety concerns, a report has said.<\/p>\n
St Mary’s Hospital in Newport, the Isle of Wight’s main hospital, was rated “good” overall by the Care Quality Commission (CQC).<\/p>\n
However, its urgent and emergency care “requires improvement” due to long waiting times and patients left in “unsuitable” places, inspectors said.<\/p>\n
Isle of Wight NHS Trust said it accepted the findings and was committed to improving.<\/p>\n
Following the inspection in February, the CQC issued a warning notice about the management of patients in the emergency department.<\/p>\n
Catherine Campbell from the commission said: “Inspectors were concerned that staff had limited visibility of the waiting room and wouldn’t be able to respond quickly if people deteriorated.<\/p>\n
“In fact, inspectors had to seek help for some distressed people during this visit.”<\/p>\n
Patients were not seen within four hours of arrival and some people had to wait more than 12 hours for a hospital bed, she said.<\/p>\n
In some cases, access to patients in cubicles was blocked by other patients left on trolleys across the cubicle entrances, the CQC report found.<\/p>\n
Campbell said: “Despite these safety concerns, we found signs of a positive culture.<\/p>\n
“Staff worked well together… Leaders had also ensured staff felt comfortable raising concerns.”<\/p>\n
She said the warning notice had prompted remedial action.<\/p>\n
Medical care at the hospital was found to be good, with a “positive learning culture”, inspectors added.<\/p>\n
Isle of Wight NHS Trust was previously rated “inadequate” for its quality of services from 2017 to 2019, before being taken out of special measures in 2021.<\/p>\n
Its chief executive Penny Emerit said: “We fully accept the CQC’s findings, which clearly identify areas where we need to make improvements at pace. <\/p>\n
“None of us want patients to experience delays or uncertainty around their care and we were already taking steps to tackle this.”<\/p>\n","protected":false},"excerpt":{"rendered":"NHS inspectors found unmonitored “distressed patients” during a hospital visit that raised safety concerns, a report has said.…\n","protected":false},"author":2,"featured_media":694354,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":["post-694353","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/694353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=694353"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/694353\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/694354"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=694353"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=694353"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=694353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}